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Intel SSD 520 240 GB BSOD STOP 0xF4 after resuming from sleep

idata
Esteemed Contributor III

I just upgraded to an Intel SSD 520 240 GB and I am experiencing a problem which never occurred with my previous HDD: a BSOD STOP 0xF4 after resuming from sleep

My system specifications are as follows:

  • Asus U20A Notebook
  • Intel Dual-Core ULV SU7300 1.3 GHz
  • Mobile Intel GS45 Express Chipset + ICH9M
  • 4 GB DDR2-800 RAM
  • Intel GMA X4500MHD Graphics

I have disabled Device Initiated Power Management (DIPM), Host Initiated Link Power Management (HIPM) and Link Power Management (LMP). The problem occurs sometimes with Microsoft's AHCI drivers, and everytime with Intel's Rapid Storage Technology 10.8.0.1003 drivers. No minidumps are created.

Any help will be greatly appreciated.

24 REPLIES 24

idata
Esteemed Contributor III

Generalizations are dangerous things, particularly when the number of potential combinations of various hardware and software is huge, and one's experience is limited to a tiny fraction of the possibilities.

For example, I've used several Intel 520 SSDs, of various capacities, in three different PCs. All as OS drives, with the 520 used normally, or in pairs as a RAID 0 volume. I always use the Intel IRST drivers, in AHCI or RAID mode. All those PCs wake from Sleep consistently just fine. I have never had a BSOD while using the 520's under any circumstances.

I must say that all these PCs are desktop's, and custom builds from parts. Laptops are different from desktops in more ways than the obvious ones. Their level of flexibility is much less, including the ability to adjust them for various configurations. Laptops, netbooks, etc, are designed as one unit, and changing even one part of their basic hardware such as the disk drive, will be a hit or miss gamble.

I'm sorry you have problems with the 330 or 520, and glad your m4 works fine. My point is, to conclude that all 330's or 520's are basically defective due to your experience with it is not correct.

idata
Esteemed Contributor III

This is my last post on this forum, updating my entry at # 8 in this thread.

I mentioned in # 8 that a competitor's SSD that I temporarily pulled from my desktop worked perfectly in my Asus x83-vb laptop. I've since purchased a 256 GB version of the same SSD for permanent use. It, too, was flawless from the get-go. So, two out of two 180 GB Intel 330 SSDs had persistent BSOD issues and two out of two competing non-Sandforce drives didn't.

uce@b-compservices, I tried at least three different SATA drivers before I gave up on the 330. The first was the MS driver off of the Win7 Pro 64bit install disk, the second was the latest IRST driver, and the third was an older IRST driver. Also, possibly a fourth driver if the sp1 update for Win7 includes an updated driver. No joy on all of them.

parsec, my post does not conclude that all 330s are basically defective. There are too many five star reviews on Newegg for that. Basically, my conclusion is that the most precious commodity in any person's life is their time. Gambling the loss of several hours in the hopes of saving a few dollars is unwise. Most often, the bet will be won, but the risk is not worth the potential reward. The competitor's SSD that worked for me is actually a bit slower than most, but it is very highly regarded for reliability. That's what I thought the Intel brand stood for.

mutex, no component should throw BSOD errors during normal operation. I think it's unwise to assume that the problem can be entirely avoided by self-limiting how the computer is used. Every attempt at a clean install of Win7 on two out of two Intel 330 SSDs resulted in an error that I detailed in post # 2 of this thread: http:////communities.intel.com/message/177184# 177184 http://communities.intel.com/message/177184# 177184

That is a major screw-up, and one that I think would have caused many frustrations down the road.

idata
Esteemed Contributor III

I understand your frustration and if I went through everything you have I would of course feel the same. I can't help but think that perhaps the problem here is one of incompatibility between some computers and sandforce controllers. I remain truly curious though about whether these type problems can be avoided by simply turning sleep/hibernation off. Given how fast computers should boot up with SSDs this doesn't strike me personally as that big a hardship. Of course, if this is a workaround Intel and Sandforce should acknowledge it. There is no excuse for these companies remaining so silent on these subjects.

SRosz
New Contributor

Thinkpad X230 with Intel 520 180GB SSD Windows 7 x64 Pro. I fixed the issue of BSOD after suspend by installing the most recent Intel Rapid Storage Technology driver for Windows 7. The driver initially installed was the driver included on the Windows 7 installation DVD and not the most recent driver for the controller provided by Intel. This post http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT072885 Blue Screens when resuming from Standby/Suspend and Hibernate power states - ThinkPad T520, T520i and W520 pointed me to this driver http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014898 http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014898. I did not have to modify the registry after installing the driver. I hope this posting saves someone time as I spent 6 hours and 3 rebuilds finding the resolution of this issue.

DHuev
New Contributor

Thank you very much. I had the same issues with a Lenovo T430s (Intel SSD 520 180GB). After installing the update (http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014898 Intel Rapid Storage Technology Driver Windows 7 (64-bit), Vista (64-bit), XP (64-bit) - ThinkPad.) I can return from sleep mode without any blue screens!