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SHohl
Beginner
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Intel SSD 520 Series 480GB

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Hello

Today i secure wipe my SSD and afters sucessfuly wipe i cant acces my ssd, it says that it has ATE security problems. When i check my SSD in linux #hdstate, i saw that my SSD is locked. how can i unlock it??? And psw was never set on this SSD.

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Santiago_A_Intel
Employee
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Hi SHohl,

 

Thank you for contacting Intel® SSD support group with your request for assistance for your Intel® SSD 520 Series (480GB, 2.5in SATA 6Gb/s, 25nm, MLC).

 

We have reviewed your inquiry and unfortunately we can’t be of help, there’s no Master Key or any other kind of unlocking tool provided by Intel® for this purpose.

 

Most of the time, ATA security is set on BIOS and some manufacturers enable security through a Master Password; you might get some help from your system manufacturer with this feature.

 

You have mentioned your system is running the Linux OS and most distributions include the hdfarm Tool, were you might get the Master Password set on BIOS; however, as indicated above, please get in contact with your system’s manufacturer for support on this BIOS feature.

 

You might want to refer to the following website for additional information about ATA Security: http://www.admin-magazine.com/Archive/2014/19/Using-the-ATA-security-features-of-modern-hard-disks-a...

 

Please feel free to get back to Intel® communities, whenever you might feel necessary.

 

Best regards,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

Third Party Content: Web Sites and Materials may contain user or third party submitted content; such content is not reviewed, approved or endorsed by Intel and is provided solely as a convenience to our customers and users. Under no circumstances will Intel be liable in any way for any third party submitted or provided content, including, but not limited to, any errors or omissions, or damages of any kind. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE MATERIALS IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. By your use you agree that you must evaluate, and bear all risks associated with, the use of any third party content, including any reliance on the accuracy, completeness, or usefulness of such content. All postings and use of the Web Sites or Material are subject to these Terms of Use and any other program and site specific terms.

 

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Santiago_A_Intel
Employee
105 Views

Hi SHohl,

 

Thank you for contacting Intel® SSD support group with your request for assistance for your Intel® SSD 520 Series (480GB, 2.5in SATA 6Gb/s, 25nm, MLC).

 

We have reviewed your inquiry and unfortunately we can’t be of help, there’s no Master Key or any other kind of unlocking tool provided by Intel® for this purpose.

 

Most of the time, ATA security is set on BIOS and some manufacturers enable security through a Master Password; you might get some help from your system manufacturer with this feature.

 

You have mentioned your system is running the Linux OS and most distributions include the hdfarm Tool, were you might get the Master Password set on BIOS; however, as indicated above, please get in contact with your system’s manufacturer for support on this BIOS feature.

 

You might want to refer to the following website for additional information about ATA Security: http://www.admin-magazine.com/Archive/2014/19/Using-the-ATA-security-features-of-modern-hard-disks-a...

 

Please feel free to get back to Intel® communities, whenever you might feel necessary.

 

Best regards,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

Third Party Content: Web Sites and Materials may contain user or third party submitted content; such content is not reviewed, approved or endorsed by Intel and is provided solely as a convenience to our customers and users. Under no circumstances will Intel be liable in any way for any third party submitted or provided content, including, but not limited to, any errors or omissions, or damages of any kind. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE MATERIALS IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. By your use you agree that you must evaluate, and bear all risks associated with, the use of any third party content, including any reliance on the accuracy, completeness, or usefulness of such content. All postings and use of the Web Sites or Material are subject to these Terms of Use and any other program and site specific terms.

 

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