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DChri2
Beginner
1,595 Views

Intel SSD 530 (180Go) is not detected in bios of recent Asus notebook X751LN (intel chipset) (i precise classic hdd works fine)

Intel SSD 530 (180Go) is not detected in bios of recent Asus notebook X751LN (intel chipset)

i precise classic hdd works fine

Any suggestion

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6 Replies
Jose_H_Intel1
Employee
104 Views

Do you know if the laptop and Intel® SSD have the latest firmware?

DChri2
Beginner
104 Views

Thanks for you reply

Yes the laptop and ssd bios/firmware are update, and i precise have 2 identical laptop and many intel ssd (i'm resseler) with no more success.

Jose_H_Intel1
Employee
104 Views

Try connecting the Intel® SSDs to a different system and running a secure erase on them.

You can also do it from Linux* with the instructions given here: http://www.thomas-krenn.com/en/wiki/SSD_Secure_Erase http://www.thomas-krenn.com/en/wiki/SSD_Secure_Erase

This tool can be used to create a bootable USB drive: http://www.pendrivelinux.com/yumi-multiboot-usb-creator/ http://www.pendrivelinux.com/yumi-multiboot-usb-creator/

DChri2
Beginner
104 Views

Hello, you don't understand, the Intel SSD 530 is incompatible with ASUS X751LN notebook.

All parts are news and i realise two test.

All SSD have used for test, are now in other computer and all works fine.

ASouz7
Honored Contributor II
104 Views

DAPREMONT,

What would be the O.S. running on this laptop?

ASouz7
Honored Contributor II
104 Views

Hi DAPREMONT,

We wonder if you could contact our support for additional troubleshooting at this number for 916 377 7000 from Monday through Friday starting at 7:00 A.M to 5:00 P.M. (PST).

You can also access this link for other contact options. http://www.intel.com/p/en_US/support/contactsupport Contact Support We are looking forward to hearing from you soon to assist you.

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