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Beginner
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Intel SSD S3700 Series - Firmware issue

Hello Intel Community,

I`m facing a problem with my Intel SSD Driver. I was playing a game when suddenly the screen got frozen in a way that a had to force a reboot. After doing that, this SSD is showing me now a free disk space of 8MB.

I was reading about it and I figure out that is a huge bug for some Intel SSD Series, which I think it`s really bad. Anyway, I`ve tried a lot of steps to fix it:

- Using Intel SSD Toolbox: Nothing;

- Firmware update: Nothing;

- Linux tools, like hpparm: nothing;

- PartedMagic: Nothing;

Does anyone here is facing or already faced this problem?

Intel: Do you have a solution for that?

Thank you!

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Community Manager
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Hello JulianoSoares,

 

 

Thanks for posting in our communities.

 

 

Some users have reported the drive capacity is restored after running a https://www.intel.com/content/www/us/en/support/articles/000006084/memory-and-storage.html secure erase on it.

 

 

However, we recommend to https://www.intel.com/content/www/us/en/support/contact-support.html contact your local support in order to check for warranty options.

 

 

Best regards,

 

Eugenio F.
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