Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Community Manager
5,748 Views

Intel® X25-M Firmware Update Error

Hi all, i've downloaded the new firmware and am having a weird error when running the firmware. I boot into dos and the disc detects my SSD drive fine but during the update when you see the _ blinking, it will pop up with an error saying. Error reading from drive A: Dos area : General Failure Abort ignore retry fail

Retrying does the same thing, so i dont know what's going on. In my bio's it's set at compatible and IDE, am i suppose to set this to ACHI?

Anyone else have this issue and if you fixed it, can you explain how?

Thanks

Tags (1)
0 Kudos
21 Replies
Highlighted
Community Manager
26 Views

The ReadMe explicitly states to set SATA to ACHI and not to RAID or IDE when doing the firmware update. Then afterwards you can set it back to what you like.

Regards,

Mike

Highlighted
Community Manager
26 Views

thanks, i appreciate the reply

will try later, i read the guide and it doesnt state anything like that

cheers

Highlighted
Community Manager
26 Views

The readme also states:

"2. "Drive not recognized" in AHCI SATA mode

 

ISSUE: Some platform BIOS implementations of SATA port settings

 

are not compatible with the update program's process for

 

locating the SSD within the system in AHCI mode.

 

WORKAROUND:

 

For best compatibility, configure the BIOS SATA port mode to

 

The "Legacy" or "Compatibility" mode to perform the firmware upgrade"

 

 

The above is only if you have an issue using AHCI mode.

 

0 Kudos
Highlighted
Community Manager
26 Views

thanks for that, well it's definately not working for me in IDE mode, so i hope it works in ACHI

really dont want to go to a friends house just to do this firmware update

0 Kudos
Highlighted
Community Manager
26 Views

Here is the exact passage from the ReadMe (it is such a long readme that is is certaintly easy to miss):

BIOS STORAGE CONFIGURATION

 

This tool will only function correctly with the BIOS SATA ports

 

configured to "Legacy" / "Compatibility" mode, or "AHCI" mode.

 

Some BIOS configurations support SATA port modes such as "IRRT",

 

"RAID", and "Native + IDE" mode, which are not supported by this

 

utility.

 

0 Kudos
Highlighted
Community Manager
26 Views

Update error too for me : on my Vaio AW laptop i've got an "Intel SSD not found" message. I know that i should try to set my SATA mode from AHCI to IDE, but my BIOS only gives access to time, date and drives boot order settings.

Mailed support, hopping a less restrictive updated tool

0 Kudos
Highlighted
Community Manager
26 Views

I have the same problem.

It says "Intel SSD is not properly attached or disabled"

I have a Gigabyte GA-MA770T-UD3P motherboard with the latest BIOS.

My BIOS SATA port mode was set both to IDE and to AHCI SATA without any success.

Why is this happening, and what can I do?

I have an Intel X25-M G2 80GB SSD.

Highlighted
Community Manager
26 Views

You tried it both ways? If you did, try Legacy or Compatibility mode.

Highlighted
Community Manager
26 Views

In my BIOS, under Integrated Peripherals, I have:

-OnChip SATA Type:

*AHCI

*RAID

*Native IDE

-OnChip SATA Port 4/5 Type :

*As SATA type

*IDE

How should I set those?

I have tried AHCI and Native IDE so far.

I don't see anything like "Legacy or Compatibility mode" in my BIOS

Can you help me please?

0 Kudos
Highlighted
Community Manager
26 Views

Hi, I tried the new Intel firmware updater.

 

I followed all the instructions, SATA set to AHCI and ran the updater.

 

It's stuck at "Scanning the system for Intel SSDs" for 30 minutes.

 

Anything I'm doing wrong? or should I wait longer?

 

I don't think it should take that long to recognize the SSD in my system.

 

 

I found somewhere in the README about incompatibility with NVIDIA chipset based system.

 

"The firmware update tool may not recognize Intel 50nm SSDs with

 

8610 FW when used on some Nvidia chipset based systems

 

including the Nvidia based Mac systems."

 

 

But, I'm quite sure the one I have is X25-m 34nm and doesn't apply to this issue.
0 Kudos
Highlighted
Community Manager
26 Views

Come on guys. Any help?

I've been waiting for ages for this firmware.

Now it's out and I still can't do it.

I've contacted Intel support but havent got any reply.

Highlighted
Community Manager
26 Views

Yes, can someone please help us??

I have been waiting for this update, too!

Highlighted
Community Manager
26 Views

I also had the "Error reading from drive A: Dos area : General Failure Abort ignore retry fail" Error .. after awhile i just rebooted the machine anyway and when it got to Windows 7 .. it said that the update was applied and asked me to reboot .. when i did i checked the BIOS version and it did in fact update .. SO you should check because i bet your Firmware updated as well

Highlighted
Community Manager
26 Views

Native + IDE is not supported by this firmware update as I posted you earlier. The only setting I see that would work is AHCI since you don't have legacy or compatibility mode. I don't know your board, but I have an option on my board to use Legacy mode. I have a Gigabyte board and love it. Do you have an NVIDIA board?

0 Kudos
Highlighted
Community Manager
26 Views

Got the same message, though I could see my 80 GB X25-M just fine. Another thread on the same subject "Solution for "SSD not found" mentioned the one magic word for me: eSATA. It seems that there is another controller in my HP DV7-3060 that controls the eSATA port, and possibly the SD card slot. I have no choice in my BIOS setup that allows me to disable it, but I did happen to have the magic combination to deal with it. A while back, I bought an extermal NavStar SATA drive dock that allows me to just drop in either a 3.5 or 2.5 inch drive. I have used it previously to transfer files. Not only does it have a USB port, it has an eSATA port. When I pulled my SSD drive out of the notebook and put it "naked" into the external drive, cconnected to my laptop's eSATA port, boot disc saw it just fine, and updated the firmware. So that is a pretty specific set of circumstances, but it did work, and may give other people some clues.

After I upgraded, CrystalDisk showed that I do now have TRIM, but honestly, the benchmark specs didn't budge a bit. I was able to create a partition in exactly the right place for alignment, and I'm running Win 7 64 bit, but my 4k read was only 14 mB/s, and write was 24 MB/s; overall though, my read was 250 MB/s and write was 82 MB/s. Sure beats the old spinner, evan at 7200 RPM

<!-- [DocumentBodyEnd:4e4476d4-2d77-45e3-b87e-e93b227376e2] --><!-- BEGIN attachments --><!-- END attachments --><!-- BEGIN helpful & correct buttons --><!-- END helpful & correct buttons -->
Highlighted
Community Manager
26 Views

As HawaiiTom already mentioned, you might get some clue by reading my post:

/thread/8921?tstart=0 http://communities.intel.com/thread/8921?tstart=0

0 Kudos
Highlighted
Community Manager
26 Views

For me the problem was solved by connecting my SSD to another SATA slot on my motherboard.

Thank you

Highlighted
Community Manager
26 Views

Since I have a laptop, my options are limited. I'm just happy HP has made room for a second drive. I know that the new ASUS motherboard I got for my server had a ton of SATA plugs on it. Apparently, from what I have read, they are split between controllers. Must be that Intel's upgrade software can't poll for multiple controllers. Seems like a huge oversight to me. Bad coders, bad.

0 Kudos
Highlighted
Community Manager
26 Views

Possible solutions.

I have an ASUS P5K-E motherboard and the firmware updater could not find my Intel X25-M 80GB SSD. In my BIOS was "Configure SATA as AHCI". And I was looking for where to set to "compatible" mode. But I could not found it.

After a lot of time:

I have set "Configure SATA as IDE". After it a new menu appeared: "SATA configuration ENHANCED"!

I have set "SATA configuration COMPATIBLE".

I have reboot then firmware updater have found my SSD and updated it.

I have reboot my computer.

I have restored "SATA configuration ENHANCED".

I have restored "Configure SATA as AHCI". (After it "SATA configuration ENHANCED" menu have disappeared.)

I have reboot and my SSD has a new firmware and works perfectly.

I hope that this will help others too.

0 Kudos