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Beginner
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Intel x25-m firmware problem

HI,

Long story short:

I have a Intel X25-M SSDSA2MH120G2K5 2.5" 120GB SATA II MLC Internal Solid State Drive. I have had it for a few years without a problem. I just upgraded to Windows 8 and after I installed the ssd toolbox it said I should update the firmware.

 

I went to the link and downloadEd the firmware and create a cd and booted to cd to update the firmware. It said the firmware update from 2cv102hd to 2cv102m3 was unsuccessful. My bios does not have an option to set to legacy or sata, only IDE, so that might've been the problem.

 

When I rebooted Windows said there were errors on the disk so I ran repair. Now when I try to run certain programs I am getting interesting errors, like couldn't load a certain file or the bonjour image is not good. I ran the ssd toolbox scan and it didn't detect any errors.

 

I realize I most likely need to reinstall windows. But I don't want to do it on this drive if it's no good. So my question ihot here any way to fix this drive or should I just buy a new one?

 

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Employee
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IDE should be ok for the firmware update but may I ask first, did the Intel® SSD come preinstalled in your computer or did you purchase it separately?

This issue could be simply data/registry corruption after the Windows* upgrade and performing a secure erase and a clean Windows* installation may solve it.

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Beginner
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This is an Inspiron 530 that I installed the intel ssd a few years after buying. I did a data migration (was running Vista at the time) and have been running it that way until now when I upgraded to Windows 8.

I bought a Samsung but I haven't opened it yet. If you think it's just a software issue I will send back the Samsung and reinstall Windows on the the intel. I just don't want to have to reinstall windows again more than once. It takes a few hours to get windows and all the programs installed. Do you think it's a safe go on the Intel ssd?

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Beginner
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I did have it installed for one day before I did the firmware update and the programs that were causing problems after the firmware update were not causing problems before.

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Employee
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The firmware version appears to be OK for this drive. You may try running the update tool again or reinstalling Windows* since the test on the drive passed OK.

If by any chance the drive does not work you may contact your local Intel® support group for a warranty replacement.

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

http://www.intel.com/p/en_US/support http://www.intel.com/p/en_US/support

Message was updated by: Joe H.

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