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idata
Community Manager
886 Views

Is it possible to remove a master password (which is not known) in order to reuse the hardware? Data recovery is not needed.

The SSDs were part of Lenovo laptops and the default master password that we use in our company was not typed in correctly.

With the switch to WIN10 and implementing Bit Locker on the hw we would like to keep using the drives.

Any ideas?

Thanks in advance

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6 Replies
idata
Community Manager
52 Views

Hello Gavni,

 

 

We understand you would like to know if there is a way to remove the master password from the SSD, even if you don't have it or know it.

 

Unfortunately, this is not possible as the drive is locked with that password and the main purpose of these SSDs is to be protected in order to prevent unauthorized access that compromise the data on it.

 

 

Regards,

 

NC
idata
Community Manager
52 Views

Hello NC,

Thank you for the info, I thought as much.

The thing is that as the owners of the hardware we want to reuse it.

The data on the drive is not important and it might even be an empty drive but with a password on it that we cant remove.

Is there a process that might allow us, as the owners of the hardware, to put it to use?

Thanks in advance

idata
Community Manager
52 Views

Hello Gavni,

 

 

We understand the situation, unfortunately, these type of drives and passwords are meant for this purpose, to not be removed in order to protect the integrity of your information.

 

The main purpose for this password is to secure the drive, as we mentioned before, so there is no way to break it unless you have the password and then remove it.

 

 

Regards,

 

NC
idata
Community Manager
52 Views

Hi,

Thank you for your reply.

A shame but we will have to manage somehow.

Thanks again

idata
Community Manager
52 Views

Hi Gavni,

 

 

We totally understand your situation and frustration. Please keep us updated in case of further assistance.

 

 

Regards,

 

NC
idata
Community Manager
52 Views

Hello Gavni,

 

 

Were you able to check your private message?

 

Please let us know if you need anything else.

 

 

Regards,

 

NC
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