Community
cancel
Showing results for 
Search instead for 
Did you mean: 
SSand22
Beginner
792 Views

Issue update firmware with isdct in ESXi (3.0.19)

Jump to solution

Hi,

 

Have issues with upgrading firmware on these disks

HDS-I2T0-SSDSC2KB038T8

HDS-IUN0-SSDPE2KE016T8

In ESXi.

Whatever I use isdct for it shows No Result.

Downloaded Data Center Tool from here:

https://downloadcenter.intel.com/download/28639/Intel-SSD-Data-Center-Tool-Intel-SSD-DCT-

 

The disk are connected to an HBA - AOC-S3008L-L8E, and ESXi VSAN have problem seeing the disks

Only when I try to use isdct.

 

Have also tested to clean partition and detach the disk from VSAN, but still no luck.

 

What can I do to update firmware on my disks?

0 Kudos
1 Solution
Santiago_A_Intel
Employee
179 Views

Hi SSand22,

 

Thank you for contacting Intel® SSD support group with your request for information on the Intel® SSD Data Center Tool (Intel® SSD DCT).

 

With the information provided, please check on our comments below:

 

Please confirm if your Intel® SSDs are connected direct to the motherboard; otherwise, it might not be seen by Intel® SSD DCT. Please see page 10, point 1.3, note 3 of Intel® SSD Data Center Tool (Intel® SSD DCT) User’s guide, you can download it from following link:  https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/Intel_SSD_DCT_3_0_x_Use...

 

Please note, Intel® SSD DCT ESXi Offline Bundle isn't VMware* Partner Verified and Supported. The package is available as unsigned. Signed ESXi build will be posted within a few weeks’ time, currently there’s no ETA available; please make sure you’re downloading the latest version from this link: https://downloadcenter.intel.com/download/28639/Intel-SSD-Data-Center-Tool-Intel-SSD-DCT-?product=87...     

 

For further information on the latest software version, please refer to the following link, to check on the release notes: https://downloadmirror.intel.com/28639/eng/Intel_SSD_Data_Center_Tool_3_0_19_Release_Notes.pdf

 

VMware has confirmed its compatibility is verified with a variety of Intel® SSDs, please check if your SSDs are listed on the following link: https://www.vmware.com/resources/compatibility/search.php?deviceCategory=ssd&details=1&vsan_type=vsa... also, please check if the installed release on your system is the supported release, as per VMware’s recommendation for the actual drives installed.

 

In case you might need further assistance with your ESXi compatibility and hardware/software validation; you might want to open a support ticket, directly with VMware*.

 

We are looking forward to your reply. We will be more than happy to help you in any way we can.

 

Best regards,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

Third Party Content: Web Sites and Materials may contain user or third party submitted content; such content is not reviewed, approved or endorsed by Intel and is provided solely as a convenience to our customers and users. Under no circumstances will Intel be liable in any way for any third party submitted or provided content, including, but not limited to, any errors or omissions, or damages of any kind. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE MATERIALS IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. By your use you agree that you must evaluate, and bear all risks associated with, the use of any third party content, including any reliance on the accuracy, completeness, or usefulness of such content. All postings and use of the Web Sites or Material are subject to these Terms of Use and any other program and site specific terms.

 

View solution in original post

8 Replies
Santiago_A_Intel
Employee
180 Views

Hi SSand22,

 

Thank you for contacting Intel® SSD support group with your request for information on the Intel® SSD Data Center Tool (Intel® SSD DCT).

 

With the information provided, please check on our comments below:

 

Please confirm if your Intel® SSDs are connected direct to the motherboard; otherwise, it might not be seen by Intel® SSD DCT. Please see page 10, point 1.3, note 3 of Intel® SSD Data Center Tool (Intel® SSD DCT) User’s guide, you can download it from following link:  https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/Intel_SSD_DCT_3_0_x_Use...

 

Please note, Intel® SSD DCT ESXi Offline Bundle isn't VMware* Partner Verified and Supported. The package is available as unsigned. Signed ESXi build will be posted within a few weeks’ time, currently there’s no ETA available; please make sure you’re downloading the latest version from this link: https://downloadcenter.intel.com/download/28639/Intel-SSD-Data-Center-Tool-Intel-SSD-DCT-?product=87...     

 

For further information on the latest software version, please refer to the following link, to check on the release notes: https://downloadmirror.intel.com/28639/eng/Intel_SSD_Data_Center_Tool_3_0_19_Release_Notes.pdf

 

VMware has confirmed its compatibility is verified with a variety of Intel® SSDs, please check if your SSDs are listed on the following link: https://www.vmware.com/resources/compatibility/search.php?deviceCategory=ssd&details=1&vsan_type=vsa... also, please check if the installed release on your system is the supported release, as per VMware’s recommendation for the actual drives installed.

 

In case you might need further assistance with your ESXi compatibility and hardware/software validation; you might want to open a support ticket, directly with VMware*.

 

We are looking forward to your reply. We will be more than happy to help you in any way we can.

 

Best regards,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

Third Party Content: Web Sites and Materials may contain user or third party submitted content; such content is not reviewed, approved or endorsed by Intel and is provided solely as a convenience to our customers and users. Under no circumstances will Intel be liable in any way for any third party submitted or provided content, including, but not limited to, any errors or omissions, or damages of any kind. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE MATERIALS IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. By your use you agree that you must evaluate, and bear all risks associated with, the use of any third party content, including any reliance on the accuracy, completeness, or usefulness of such content. All postings and use of the Web Sites or Material are subject to these Terms of Use and any other program and site specific terms.

 

View solution in original post

Santiago_A_Intel
Employee
179 Views

Hi SSand22,

 

Greetings from Intel® SSD Support Group.

 

This is a friendly reminder, you case remains open, awaiting for your kind reply.

 

If there is anything else we can help you with, please let us know.

 

Have a nice day.

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

SSand22
Beginner
179 Views

Thanks for you answer.

We will look into this, when we have the time.

 

Have a nice day!

 

 

Santiago_A_Intel
Employee
179 Views

Hi SSand22,

 

Greetings from Intel® SSD Support Group.

 

Thank you for your reply; we’ll be touching base with you next Monday, in order to get additional news from your end.

 

If there is anything else we can help you with, please let us know.

 

Best regards;

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

Santiago_A_Intel
Employee
179 Views

Hi SSand22,

 

Greetings from Intel® SSD Support Group.

 

As indicated, this is a courtesy message touching base with you; might you have any comments, please let us know.

 

We will keep your case open, awaiting for your kind reply.

 

If there is anything else we can help you with, please let us know.

 

Have a nice day.

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

Santiago_A_Intel
Employee
179 Views

Hi SSand22,

 

Greetings from Intel® SSD Support Group.

 

This is a friendly reminder, you case remains open, awaiting for your kind reply.

 

If there is anything else we can help you with, please let us know.

 

Have a nice day.

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

SSand22
Beginner
179 Views

Hi,

 

We have got the information we needed, and thank you for your time.

Have a nice day!

 

 

Santiago_A_Intel
Employee
179 Views

Hi SSand22,

 

Thank you for your reply to Intel® SSD Support Group.

 

As per your response, please be aware this ticket is being closed.

 

Please feel free to get back to Intel® communities, whenever you might feel necessary.

 

Have a nice day.

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

Reply