My machine suddenly froze up. I did a force power off then back on,
and it wouldn't boot from the SSD. I'm using OS X -- it just
shows a blinking folder with a ?.
I've only had the drive for ~9 months.
I pulled the SSD and installed it in a Linux box, ran smartctl, and
the drive claimed it had no errors in its log. No reallocated
sectors. (What else should I look at?).
I ran "parted" (prints partition tables) and it printed a warning that
the drive has a GPT table but not a "valid fake msdos partition
I use smartctl to run the self tests, and strangely they all quickly
claimed to be "Completed without error" yet list 30% under
So then I tried to use "dd" to do a raw copy of all bytes on the
disk. This failed at around 97GB, and added 17 errors to the smart
log. I ran this again and it failed at the same spot, adding
another 12 errors in the smart log.
Next I'll try the Intel SSD Toolkit... looks like it just came back.
Has anyone else experienced their Intel SSDs fail...? Any suggestions
what to try/do next?
Yeah RMA is looking like the next step...
I used Intel's SSD toolkit to do a full diagnostic, and the read scan says "Failed" and "Contact your reseller or local Intel representative for assistance".
Sigh. I wonder how often these drives fail. I thought they were supposed to be more reliable than spinning magnets....
OK I called Intel support, explained what happened, including SSD Toolbox failing the full diagnostic read test, and they gave me an RMA code. I'll put it in the mail today... I'll post back once the fixed drive is back... has anyone else experienced a failed Intel X25 SSD?
has anyone else experienced a failed Intel X25 SSD?
Yes, my 80GB X25 failed after a month. Intel support were useless so I got a refund instead of an RMA
Good news -- Intel sent me a replacement drive. It arrived exactly 1 week after I mailed the broken one to them. And, the replacement is a G2 (but my original was a G1), which is nice....
Though, curiously, the firmware was stale (02HA); I updated it to 02HD. Not a big deal, but I'd expect Intel would update the firmware before sending out a replacement drive...
I just sent in a 1st-gen 80GB drive for exchange. It worked for 6 months, then failed. The Intel SSD toolkit wasn't terribly helpful (just says to contact support), but at least it was easy to get an RMA. I have my fingers crossed to get a 2nd-gen drive in exchange.