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RDuff2
Beginner
898 Views

NEW System SSD335 240GB Pauses/Freezes Ramdomly

I am having problems with my brand new system ramdomly pausing/freezing many times a day. I researched the subject here and saw:

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"/message/192065# 192065 Intel SSD 335 240GB freezing up with Event [no response]

This question has been Answered.

ghoy Apr 25, 2013 1:40 PM

Recently purchased the SSD 335, to be exact, the drive is aprox. two months old and I've been having random system hang up moments since week one."

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which is identical to my problem except I don't have the other Intel piece of software discussed in that thread. Mine is straight forward Pause/freeze of the window as I work, click, or try to operate within the system.Intel SSD 335 240GB FrNEW

I wrote Intel an email but have not heard from anyone. Does anyone have insight to this problem?

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Jose_H_Intel1
Employee
36 Views

I am really sorry for your issue.

Ghoy's issue was software related; however, in your case there are other things to consider:

  • Connect the drive to a different port / SATA controller.
  • Use Microsoft*'s inbox driver instead of the one provided by the manufacturer (or viceversa).
  • Update the Intel® SSD firmware.
  • Update the system BIOS.
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