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idata
Community Manager
1,034 Views

New SSD and getting a error

I just bought a new Intel X25-M Solid-State Drive, 160GB SATA II 2.5in, MLC, High Performance drive. I installed Windows 8 on it and downloaded Intel SSD Tool Box. I ran a quick scan and get a error. With the Data Integrity message says "Error: Data mismatch detected. Contact your reseller or local Intel representative for assistance." What does this mean is the drive not working right? I added a screenshot.

 

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2 Replies
KenF_Intel
Moderator
51 Views

Hi Eric,

I recommend contacting the nearest Intel customer support center.

You can find contact information at http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport.

 

idata
Community Manager
51 Views

 

You can contact the Intel(R) technical support to replace the unit at the following phone number 916 377 7000, option 7, please provide the ISN and SA from the Solid State Drive. if you have less than 30 days with the Solid State Drive please contact the place of purchase first since it will be faster to replace the unit with them.
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