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No Response From WarrantyTeam After 5 Days.

My Intel SSD 750 800G can't be detected by the system days ago. And I submitted a ticket for replacement.

The support team contacted me to proceed the replacement. He mentioned that the Warranty Team would contact me in "24" hours BUT I haven't received any response for 5 days.

Can someone please take a look and let me know what's going on?

(Reuqest #: 04281533)​

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Hi HChen167,

 

Thank you for your contact to Intel® SSD support group.

 

We have contacted our warranty team, they will be handling the case today as per your request.

 

This case is being closed. Warranty team will provide support from original ticket.

 

Please feel free to get back to Intel® communities, whenever you might feel necessary.

 

Have a nice day.

 

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel

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