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Beginner
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Nvme 6000p drive in read-only mode

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The computer crashes, and restarts, during bitlocker encryption on windows 10 pro

Backup realized previously, the data is recovered

I'm trying to reinstall the system from scratch, formatting the drive, but it won't allow it.

I try to perform a secure deletion, and although it apparently works, diskpart still shows the volumes.

Reviewing the unit's information, I discover the Media In Read Only Mode warning.

Is there any way to recover the unit for use?

 

Intel SSD Pro 6000p Series 256GB

Drive Model: INTEL SSDPEKKF256G7L

Drive Serial Number:       BTPY73710KV8256D

Drive Firmware Revision:   123P

NVMe Version Supported: v1.2

Drive Capacity: 244,198 MBytes (256 GB)

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Moderator
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Hello JRodr78, Thank you for contacting Intel® Memory & Storage Support. As we understand, you need assistance with your Intel® SSD Pro 6000p Series. If we infer correctly please review the following information: 1. As you mentioned your drive media is in "read-only mode". 2. Your drive available "Spare Space” has fallen below the threshold. 3. Your drive is an OEM drive from Lenovo*. We advise you to contact Lenovo* in order to try to get a replacement for your drive. If you have future questions, please don’t hesitate to contact us. We will be more than happy to help you in any way we can. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation

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Moderator
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Hello JRodr78, Thank you for contacting Intel® Memory & Storage Support. As we understand, you need assistance with your Intel® SSD Pro 6000p Series. If we infer correctly please review the following information: 1. As you mentioned your drive media is in "read-only mode". 2. Your drive available "Spare Space” has fallen below the threshold. 3. Your drive is an OEM drive from Lenovo*. We advise you to contact Lenovo* in order to try to get a replacement for your drive. If you have future questions, please don’t hesitate to contact us. We will be more than happy to help you in any way we can. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation

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Moderator
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Hello JRodr78, Thank you for having contacted Intel® Memory & Storage Support. This is just a friendly reminder that your case remains open. Should you need our technical assistance please do not hesitate to contact us back. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
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Hi JRodr78,

 

Greetings from Intel® SSD Support.

 

This is to let you know this case is being closed.

 

Please feel free to get back to Intel® communities, whenever you might feel necessary.

 

Have a nice day.

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

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