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idata
Community Manager
938 Views

Optimizer scheduler stopped working (since Win 8?)

520 120gb, ACHI on a P5W DH deluxe running at SATA 2.

Installed Windows 8, the scheduler does not work anymore.

Also - is there a problem with Intel forums, as I haven't been able to post message since late December. Until now (Feb)

Also a warning from Microsoft appears about the certification of the website?

Please investigate thanks

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10 Replies
KenF_Intel
Moderator
66 Views

Hi Shuffle7,

Have you tried uninstalling and reinstalling the Toolbox? If that doesn't work then I suggest you try our Customer Support folks. You can find contact information at http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

I'm not aware of any long standing issues with customers not being able to post to the forums. I don't receive any errors about the certificate. Customer Support might be able to help with that also.

idata
Community Manager
66 Views

Hi Ken the problem with the forum is that when I clicked on 'Reply' nothing happened, it seems ok now.

Thanks for your response,

I have uninstalled the Toolbox 3.12, reinstalled, but I cannot get the Optimizer scheduler to work. It does not run when I set a schedule.

Do you think I should install the IRST driver from Intel? I did have this installed prior to Window 8.. (and scheduler worked) but it was an old version of IRST - as when I try and install the latest driver however it says my PC is out of date!!

RMill22
Beginner
66 Views

I have the same problem - optimizer run scheduled by the SSD toolbox doesn't get added to the task scheduler in Windows 8. I'm running Toolbox 3.1.2, and have tried uninstalling and reinstalling.

KenF_Intel
Moderator
66 Views

 

Shuffle7,

How's it going with this? I can't recreate it.

Did you upgrade from Win 7 to Win 8 or was it a fresh install (or did your system come with Win 8)?

You could try running the Toolbox as Administrator.

Rob,

Kind of the same questions.

Did you upgrade from Win 7 to Win 8 or was it a fresh install (or did your system come with Win 8)?

You could try running the Toolbox as Administrator.

idata
Community Manager
66 Views

I just got a certification error when trying to log in to site - its becoming a joke.

ok so question - why am i getting a certification problem when logging in?

2- no the drive scheduler does not work. i installed windows 8. Fresh from Win 7

idata
Community Manager
66 Views

Evening Ken,

yes just tried running scheduler as System admin (right click on desktop icon where i saved it, and Start screen icon on Win 8). No luck there.

RMill22
Beginner
66 Views

My computer is a fresh install of Windows 8. I've tried running as admin and not as admin, and tried reinstalling the toolbox. No matter what, the optimizer jobs don't get added to Windows' Task Scheduler.

As a side note, is the optimizer even required for Windows 8? Win8 seems to be much smarter about SSDs and schedules its own TRIM optimizations weekly.

idata
Community Manager
66 Views

There are multiple limitations or issues with the SSD Toolbox and Windows 8. I have done clean, fresh Windows 8 installations, and use the Windows 8 compatible IRST drivers, and Option ROMs.

The SSD Optimizer no longer works with RAID 0 volumes, which is displayed as a warning when using the Optimizer in that way. The Release Notes for the last version of the Toolbox mention adding Windows 8 support, but that was in 10/2012, and apparently things have changed since then. The Release Notes and the Optimizer itself are not on the same page, a bit out of sync regarding Windows 8.

The good news is the Windows 8 SSD optimize feature works on any SSD, as well as SSDs in RAID 0. That runs on a schedule that can be configured, so fortunately nothing is lost.

KenF_Intel
Moderator
66 Views

All,

I'm traveling for the next week but will continue to try to recreate this. In the meantime you can set up your own task in the Win 8 task scheduler. Assuming the Toolbox is installed in the default location the Program to run is:

C:\Program Files (x86)\Intel\Intel(R) SSD Toolbox\Intel SSD Toolbox.exe

You need to add these 'arguments': -drive_letter C -drive_serial BTPR2163041F120LGN -trim scheduled

You would need to change the 'C' to match the drive letter of the SSD in your system and change the 'BTPR2163041F120LGN' to match the ISN of your drive.

 

KenF_Intel
Moderator
66 Views

Hi All,

I have not had any luck recreating this problem.

Anyone that is still having issues should probably contact your local customer support center.

You can find contact information at http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport.

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