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idata
Community Manager
1,756 Views

Please help .... unable to run Intel SSD Toolbox!

In the past, I have no issue running the Intel SSD Toolbox utilities but get this error below today:

If click Continue, it leads to another error message as below:

Please advise should I need to wipe and and fresh install all or need to rma?

 

 

Appreciate your reply.

 

Thank
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7 Replies
vt5
New Contributor I
77 Views

have you tried reinstalling the SSD toolbox? any new software installed lately?

idata
Community Manager
77 Views

Yes, re-install the older version 2.01 and still the same. Will try 2.02 when home from work.

vt5
New Contributor I
77 Views

if you have an extra machine, you can try installling the ssd on that machine to further isolate the problem

idata
Community Manager
77 Views

Did install latest version of Intel SSD Toolbox but still no go.

Even cloned back from back up hard disk also facing same issue.

idata
Community Manager
77 Views

Finally manage to get the SSD to run Intel SSD Toolbox as follow:

1. boot to usb drive and run Acronic Disk Director to wipe out partition, create primary partition and format.

2. restart to boot from Win 7 SP1 usb drive to install Win 7 in sata mode

3. modify registry to enable AHCI mode and change BIOS setting to run AHCI mode

4. install all drivers

5. install Intel SSD Toolbox 2.0.2 version and run fine.

idata
Community Manager
77 Views

Thank to all who read and offer suggestion, appreciate your kind asisstance.

idata
Community Manager
77 Views

This also seem to solve the following issues this PC is having sometimes back:

1. sudden restart while booting up (restart occur just before loading of desktop)

2. sudden restart while shutting down

Reference: http://forums.hardwarezone.com.sg/showthread.php?t=3224837 http://forums.hardwarezone.com.sg/showthread.php?t=3224837

Cheers

Have a nice weekend.

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