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idata
Community Manager
2,134 Views

Problem during the toolbox's Installation

Hi.

I just changed my PC and I wanted to install the SSD Toolbox in order to run the TRIM on My X25-M 80Go as I did why my older PC.

But at the end of the installation I get an error message saying the instllation can't end with the error code 0xc0000005.

I tried to find what this error is but the only thing I found was about a RAM problem.

But it succeded the memtest86+ so I think it's not the reason.

I have no more idea.

I'm still using Windows XP SP3 and it used to work before I made format c:.

My firmware version is 02HD

Sorry for my english, I'm french.

Thank you for your help.

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6 Replies
idata
Community Manager
74 Views

I have the same problem (same configuration too).

idata
Community Manager
74 Views

You get a BSoD with error code 0xc0000005 during the install of the SSD Toolbox?

Is your motherboard BIOS, OS, and storage driver up-to-date?

Does Event Viewer give you anymore details on the error?

idata
Community Manager
74 Views

Hi !

I dont get a BSOD, it's only an error box with this error code.

My BIOS, OS and SSD firmware are all up to date.

Here is what I get in the event viewer :

Type de l'événement : Informations

 

Source de l'événement : Application Popup

 

Catégorie de l'événement : Aucun

 

ID de l'événement : 26

 

Date : 11/01/2011

 

Heure : 08:46:46

 

Utilisateur : N/A

 

Ordinateur : PERSO

 

Description :

 

Application popup : Intel SSD Toolbox.exe - Erreur d'application : L'application n'a pas réussi à s'initialiser correctement (0xc0000005). Cliquez sur OK pour arrêter l'application.

Pour plus d'informations, consultez le centre Aide et support à l'adresse http://go.microsoft.com/fwlink/events.asp http://go.microsoft.com/fwlink/events.asp.

I can't see any more information.

idata
Community Manager
74 Views

What motherboard?

Is your motherboard BIOS, OS, and storage driver up-to-date?

idata
Community Manager
74 Views

What Sata port do you have the SSD it connected too? Try moving it to another one.

idata
Community Manager
74 Views

My Motherboard is : ASUS M4A87TD/USB3, with the latest BIOS.

My OS, as I said before, is Windows XP SP3 and is up to date.

My SSD Firmware is 02HD.

The SSD is connected on the first S-ATA connector.

Still have the same problem on the third connector.

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