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idata
Community Manager
919 Views

Problem - "IRST Err - Download IRST 10.5 or above" on new desktop with 60GB Corsair Force 3 SATA 3 SSD

I need help solving a problem with firmware, software and/or hardware.

On new desktop from ibuypower, when Windows 7 Pro comes up, popup labeled "IRST Error" says "Install IRST 10.5 or above."

In system tray, there is a green checkmark by IRST saying system is functioning normally, but that does not confirm IRST is using the 60GB SSD correctly.

The IRST system report seems to show 10.6.0.1002 is already installed. Either Intel or the computer refuse to intall 10.6.0.1022. I've tried it repeatedly. It appears to install then tells me to reboot, but yet no update. Either way it is IRST 10.5 or above so the reason for the error is unknown.

The SSD is supposed to be 60GB Corsair F-series SATA3. Belarc Advisor, ASTRA32 do not tell me anything to confirm this, but Intel's IRST manager seems to confirm. I already know the system builders at Ibuypower installed the wrong DVD burner and the wrong RAM and don't know what else is screwed up.

http://www.corsair.com/ssd/force-series-3/force-series-3-60gb-sata-3-6gbps-solid-state-hard-drive.ht... http://www.corsair.com/ssd/force-ser...ard-drive.html

System Report

System Information

 

OS name: Microsoft Windows 7 Professional

 

OS version: 6.1.7601 Service Pack 1 7601

 

System name: OFFICE-PC

 

System manufacturer: Gigabyte Technology Co., Ltd.

 

System model: Z68X-UD4-B3

 

Processor: GenuineIntel Intel64 Family 6 Model 42 Stepping 7 3.701 GHz

 

BIOS: Award Software International, Inc., F6

Intel® Rapid Storage Technology

 

Kit installed: 10.6.0.1002

 

User interface version: 10.6.0.1002

 

Language: English (United States)

 

Intel RAID controller: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller

 

Number of SATA ports: 6

 

RAID option ROM version: 10.5.0.1034

 

Driver version: 10.6.0.1002

 

ISDI version: 10.6.0.1002

Device Information

 

Name: Array_0000

 

Size: 56 GB

 

Available space: 0 GB

 

Disk data cache: Enabled

 

Number of volumes: 1

 

Volume member: Volume_0000

 

Number of disks: 1

 

Array disk: 11246518000007435830

Name: Volume_0000

 

Status: Normal

 

Type: RAID 0

 

Usage: Cache volume

 

Size: 56 GB

 

Data stripe size: 128 KB

 

Write-back cache: Disabled

 

Physical sector size: 512 Bytes

 

Logical sector size: 512 Bytes

 

Parent array: Array_0000

 

Number of disks: 1

 

Array disk: 11246518000007435830

Disk on port 0

 

Port location: Internal

 

Status: Normal

 

Type: Solid-state drive

 

Usage: Cache device

 

Size: 56 GB

 

Serial number: 11246518000007435830

 

Model: Corsair Force 3 SSD

 

Firmware: 1.2

 

Password protected: No

 

Disk data cache: Enabled

 

Native command queuing: Yes

 

SATA transfer rate: 6 Gb/s

 

Physical sector size: 512 Bytes

 

Logical sector size: 512 Bytes

Disk on port 1

 

Port location: Internal

 

Status: Normal

 

Type: Hard disk

 

Usage: Accelerated disk

 

Acceleration mode: Enhanced

 

Size: 1.8 TB

 

Serial number: MN1220F31NS29D

 

Model: Hitachi HDS723020BLA642

 

Firmware: MN6OA5C0

 

System disk: Yes

 

Password protected: No

 

Disk data cache: Enabled

 

Native command queuing: Yes

 

SATA transfer rate: 6 Gb/s

 

Physical sector size: 512 Bytes

 

Logical sector size: 512 Bytes

Disk on port 5

 

Port location: Internal

 

Status: Normal

 

Type: Solid-state drive

 

Usage: Unknown

 

Size: 0 GB

 

Serial number:

 

Model: Optiarc DVD RW AD-7260S

 

Firmware: 1.03

 

System disk: No

 

Password protected: No

 

Disk data cache: Disabled

 

Native command queuing: No

 

SATA transfer rate: 1.5 Gb/s

 

Physical sector size: 0 Bytes

 

Logical sector size: 0 Bytes

Empty port

 

Port: 2

 

Port location: Internal

Empty port

 

Port: 3

 

Port location: Internal

Empty port

 

Port: 4

 

Port location: Internal

Please let me know if you know the solution to the problem.

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1 Reply
MBall5
New Contributor II
41 Views

Sorry this is the Intel Solid state drive community, I suggest you to contact Corsair for further assistance on this issue.

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