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HBen-
Beginner
209 Views

Question about SSD's, resold devices and RMA/Warranty

Hi,

 

I would like to ask some generic question: many Hyper Scaler companies (Facebook, Amazon, Google, etc...) sometimes sell hardware due to upgrade, way before the warranty on those devices have been expired. For example: Facebook sold tons of Intel NVME SSD's due to upgrade to the Optane line, even when those drives are barely 2 years old.

 

Those drives most of the times find their way to sites like eBay, Amazon etc and are sold as "used".

 

So my question is: Does Intel still honors the warranty of those devices? can an RMA be opened for a faulty device even if it was sold by Intel to another customer?

 

Thanks

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2 Replies
AlHill
Super User
86 Views

Warranty applies to the original purchaser.

 

https://www.intel.com/content/www/us/en/support/articles/000006268/services.html

 

Doc

 

n_scott_pearson
Super User Retired Employee
86 Views

Al is correct; once an Intel product is resold, any remaining warranty is lost.

...S

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