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deleted_20
Beginner
1,590 Views

S3710: G2010160 firmware removes HPA functionality?

I booted the Intel Firmware Update Tool 2.2.1 iso from a pen drive and updated the firmware on one of my 400GB S3710s from G2010150 to G2010160. FUT reported that the firmware was updated successfully, and indeed the drive now reports G201060 firmware, and functions normally. But then I tried to examine its HPA setup using Linux hdparm -N and was surprised when this failed with "READ_NATIVE_MAX_ADDRESS_EXT failed: Input/output error". hdparm -I on this updated drive shows that, in comparison with another S3710 with G2010150 firmware, the following Commands/features are missing:

  • Host Protected Area feature set
  • SET_MAX security extension

Does firmware G2010160 intentionally remove these features? I saw nothing to this effect in its release notes.

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4 Replies
idata
Community Manager
179 Views

Hello fmyhr,

 

 

I'm not aware of any such changes. Could you please try the equivalent command using the Intel® SSD Data Center Tool?

 

 

- Download: https://downloadcenter.intel.com/download/26970/Intel-SSD-Data-Center-Tool?v=t Intel® SSD Data Center Tool

 

- User Guide: https://www.intel.com/content/dam/support/us/en/documents/solid-state-drives/ssd-software/Intel_SSD_... https://www.intel.com/content/dam/support/us/en/documents/solid-state-drives/ssd-software/Intel_SSD_...

 

- Command: isdct show -intelssd MaximumLBA

 

 

I believe you should be able to reference the following user guide sections for syntax and other details:

 

 

- 2.1 Show Device Information (Page 12)

 

- 2.1.1.5 Return Data (Starts on Page 13, but info is at the bottom of page 14: isdct show -intelssd [index number] MaximumLBA)

 

- 2.2.2.4 Properties (Page 37).

 

- 4.10 Change Maximum LBA Page 57 (examples)

 

 

Do let us know if you would like us to provide more detail on any of these points.

 

 

Best regards,

 

Carlos A.
idata
Community Manager
179 Views

Hello fmyhr,

 

 

We have not heard back from you in a while. Was the information provided helpful?

 

 

Best regards,

 

Carlos A.
deleted_20
Beginner
179 Views

Hi Carlos,

Yes, I the pointer you gave to the Intel SSD Data Center Tool is helpful, thank you. I very much appreciate that this tool runs on Linux. I'd been under the mistaken impression that only Windows & ISO boot tools were available. Unfortunately I haven't yet gotten around to trying the tool. Other projects have taken priority. Until I confirm that HPA remains available with G2010160 firmware, I'm simply holding off upgrading my other S3710's firmware.

Thanks,

Frank

idata
Community Manager
179 Views

Hello fmyhr,

 

 

The Intel SSD DC Tool is very versatile. Once you're able to get familiar with it's features, I'm sure you will get to like it as much as we do.

 

 

If you need any further assistance, don't hesitate to contact us again.

 

 

Best regards,

 

Carlos A.
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