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SSD 530 Series 240GB Crashes and Failes To be detected.

CPent1
New Contributor

Greetings,

I recently built a system and am havign troubles. I cannt ofind a particular trigger, but my system will crash to bluescreen. After the crash, the BIOS will fail to recognize the attached SSD, and I must reboot the system a few times until the BIOS recognizes the drive. Once the drive is recognized, everything runs fine until another random crash.

I have run all driver installation associated with the motherboard, and have used the SSD Toolbox. Neither of which have resolved the issue. If it helps in any way, Windows Update has 7 updates that constantly fail to install. Not sure if that is related.

OS

Windows 7 Professional x64

CPU

Intel® Core™ i7-4770K Processor

Motherboard

ASUS Z87-Deluxe Quad

SSD

Intel 530 Series (240GB, 2.5")

I apologize for the lack of information. If you need anything else to help me with this issue, please do not hesitate to ask.

Thank you.

5 REPLIES 5

Jose_H_Intel1
Valued Contributor II

Sometimes you can get better results with the Microsoft* version of the SATA controller driver instead of Intel® Rapid Storage or ASMedia*. If possible, you may test the drive in a different system and see if the issue follows the SSD.

You may also consider replacing the drive by contacting your nearest http://www.intel.com/p/en_US/support/contactsupport Intel® support team.