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RFerr11
Beginner
1,145 Views

SSD 535 BSOD

I have a SSD535 240gb drive which has been, working flawlessly for 7 months, all of a sudden I started getting random Blue screens and no mini dump files, I have the latest firmware installed and the toolbox diagnostics say everything is okay, Video card, CPU, and memory have all been tested with no problems found, I reinstalled my old hard drive cloned from this current drive, and all problems have gone away. Any suggestions???

The BSOD 0x000000F4 (0X0000000000000003, 0XFFFFFA80085B5060, OXFFFFFA80085B5340, 0XFFFFF80002FDD780)

PHYSICAL MEMORY DUMP FAILED 0XC0000010

THANKS

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5 Replies
ASouz7
Honored Contributor II
75 Views

Btech,

Is it possible to try this drive in another PC and see if this issue occurs as well?

RFerr11
Beginner
75 Views

I dont have another pc to try it in, should I reformat and start over, the cloned image on old drive is operating fine

ASouz7
Honored Contributor II
75 Views

Btech,

There could be many reasons as to the cause of BSOD with the error code: 0x000000F4. We wonder if you could provide the BSOD details such as the BCC and the other four entries on the lower left and any other error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGR_FAULT_IN_NONPAGED_AREA abd similar messages. Here are some examples of what it is:

BCCode: 116

 

BCP1: 87BC9510

 

BCP2: 8C013D80

 

BCP3: 00000000

 

BCP4: 00000002

or in this format :

Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)

 

tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000

I have used an excellent tool called BlueScreenView* for posting BSOD error information, this would help us to determine if the errors are caused by the SSD. here is the link to it: http://www.nirsoft.net/utils/blue_screen_view.html Blue screen of death (STOP error) information in dump files.

RFerr11
Beginner
75 Views

I gave you all the blue screen info I have in my original post. Also as I stated it doesnt write to the dump file so the program you are talking about doesnt retrieve anything because nothing is saved.

ASouz7
Honored Contributor II
75 Views

Btech,

In this particular case, we recommend that you engage our live support in order to have one of our technicians to help you with this. Please contact your nearest Intel Contact Center. Here is the link: http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support

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