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MLugi
Beginner
1,283 Views

SSD 750 pcie 400GB / WIN8.1 64 / does not boot anymore

Hi @ all

I've a new Intel SSD750 PCIE SSD. I've installed Windows 8.1 64 on it and it worked all fine (two days ago)...

But now the PC won't start up. It allways says, that it dit not found a boot drive.

The UEFI setings are all the same.

The only thing i changed, is, that i activatetd Bitlocker in Windows for the Drive where Windows is installed.

Mainboard: Asus Maximus Ranger VII (Z97)

On the SSD no LED is liteing. It is pluged in properly in the PCIE-X4 Port.... I have no clue, why it does not boot...

If i start up the System with the Windows CD the PCIE drive is not shown. Even in the UEFI the SSD is not listed.

Hope there is anyone who can help me...

Thank you

Mathias

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5 Replies
ASouz7
Honored Contributor II
88 Views

Hello Mathias.Lug,

Before we go any further, could please check this link for your reference on the installation of this drive: https://downloadcenter.intel.com/download/23929/Intel-Solid-State-Drive-Data-Center-Family-for-PCIe-... Intel® Solid-State Drive Data Center Family for PCIe Drivers - The file name id this one: Intel SSD Data Center Family for PCIe Installation Guide_330547-003.pdf. You may find these links below useful as well.

http://www.intel.com/support/ssdc/hpssd/ssd-750/sb/CS-035484.htm Intel® SSD 750 Series — Tested Motherboards

http://www.intel.com/support/ssdc/hpssd/ssd-750/sb/CS-035497.htm Intel® SSD 750 Series — Performance Evaluation Guide

http://www.intel.com/support/ssdc/hpssd/ssd-750/sb/CS-035483.htm?wapkw=intel+ssd+750+series Intel® SSD 750 Series — Frequently Asked Questions (FAQ)

Let us know if they helped you.

MLugi
Beginner
88 Views

Hi,

thank you for the reply. Sure i've already checked them. As i already wrote, windows was working for 2 days and then from one day to the other it stopped working. SSD Led's aren't glowing anymore and as an effect also the UEFI isn't listing the hardware anymore. Like it is not pluged-in.

ASouz7
Honored Contributor II
88 Views

Hello Mathias.Lug,

Is is possible for you to use the drive in another compatible system to see if the same thing happens?

MLugi
Beginner
88 Views

Hey Aleki

I pluged in the SSD into another Mainboard. But sadly it also wont work there. Eaven there the LED's from the SSD do not light up. I realy think the SSD has a electronic defect.... :-( I'll send it back to intel. Let's see what they think.

Thank you anyway for your answers.

Regards

Mathias

ASouz7
Honored Contributor II
88 Views

Mathias.Lug

We are sorry to learn your SSD seems to be faulty. In order to help you with this, we want to make easier for you to contact our technical support. Please access this link and chose the channel the best suits the way you want to contact us. http://www.intel.com/p/en_US/support/contactsupport Contact Support

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