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idata
Community Manager
1,518 Views

SSD Intel Series 320 - 160GB

Hello,

Intel SSD 320 - 160GB is seen as a 8MB partition. Generally, the problem is known and repaired by the firmware update, but not in my case (unless I do something wrong).

The drive is seen as:

Model Number: Intel SSD 320 Series 0GB

Serial Number: BAD_CTX 00000136

Firmware: 4PC10365

I have tried various Intel SSD Firmware Update Tool (Bootable versions) but I have information "The firmware on this SSD is up to date".

Windows also has no updates to the Intel SSD Toolbox.

Please help, I may still be able to save this disk, I do not care about the data.

Regards

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4 Replies
idata
Community Manager
131 Views

Hello outsider,

 

 

We understand that your Intel® SSD 320 Series is showing 8MB capacity. This usually means the controller in the drive has failed.

 

 

As you mentioned, a firmware update might fix it. However, yours is already up to date. You could also try t run a secure erase on the drive. Here's an article showing how to do this using Microsoft Disk Part*:

 

 

- https://www.intel.com/content/www/us/en/support/articles/000022179/memory-and-storage.html Removing Partitions with Microsoft DiskPart*

 

 

Please let us know how this goes for you.

 

 

Regards,

 

Eugenio F.
idata
Community Manager
131 Views

Hello outsider,

 

 

We haven't heard from you since the original post.

 

 

Let us know is you still need assistance with your Intel® SSD.

 

 

Best regards,

 

Eugenio F.
idata
Community Manager
131 Views

Hello

I did it as in the link

https://www.intel.com/content/www/us/en/support/articles/000022179/memory-and-storage.html Removing Partitions with Microsoft DiskPart*

But still i have 8MB partition. The result of my work below.

idata
Community Manager
131 Views

Hello outsider,

 

 

Thanks for taking the time to perform a secure erase and report the results.

 

 

Since the issue persists, we recommend https://www.intel.com/content/www/us/en/support/contact-support.html# @3 contacting our customer support to consider the warranty options for your SSD. Please check your private messages as well.

 

 

Best regards,

 

Eugenio F.
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