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idata
Community Manager
993 Views

SSD Lockup

Hello all, I am new to this community and have a question which I cannot find any answer. I have an Intel SSD 160mb 320 series which has my main System C drive. Every now and then (Daily) it decides to stop writing my incremental Acronis backups. The only way to fix this is to open my tower, unplug the power on the SSD, wait around 30 seconds, and then replug it...Then it can write again until the next time...This ussue has been going on for years!

Not fun to open the tower like that. My firmware is up to date and bios also, so I am clueless to what could be going on. Its obvious to me that the SSD is to blame as I have tried other image backup softwares and get the same lockups. a check disk on the SSD comes up with no errors.

Bernard

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2 Replies
idata
Community Manager
65 Views

Hello ben480,

 

 

Thank you for contacting Intel® Technical Support.

 

 

As we understand, you need assistance with your Intel® SSD 320 Series (160GB). If we infer correctly we will appreciate if you can provide us with the following information:

 

 

We will be looking forward to your reply.

 

 

Best regards,

 

 

Josh B.

 

Intel® Customer Support Technician

 

Under Contract to Intel Corporation
idata
Community Manager
65 Views

Hello ben480,

 

 

Thank you for having contacted Intel Technical Support.

 

 

We have not heard from you since our last communication and we would like to know if you need further assistance or if we can close this case?

 

 

Important note: Should further assistance or clarification be required, we will greatly appreciate if you reply to this post instead of writing a new one unless your inquiry is completely unrelated. This way we will prevent generating a duplicate post and we will not lose the train of thought.

 

 

We will be looking forward to your reply.

 

 

Best regards,

 

 

Josh B.

 

Intel® Customer Support Technician

 

Under Contract to Intel Corporation
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