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idata
Community Manager
8,503 Views

SSD Toolbox: No Optimization due to " Volume Shadow Copy Service data"

Hi all and support!

In an other thread some users had problems running the new optimizer in the SSD Toolbox 1.2.

Me too - ;-)

Running XP pro 32 bit with system recovery disabled (via ssd tweaker util) and volume shadow copy service (vssvc.exe) manually disabled.

There are no system recovery points stored. Additionally I stopped all services that are bound to the backup software Acronis True Image Home

that I have installed. Even when starting XP in secured mode (German: Abgesicherter Modus via F8 at start time) the optimizer didn't start.

Version 1.1 worked so far I could see - I didn't check the variation of access times.

Any hint or clue?

Thomas

SSD X-25M 160GB Gen2 (FW 02HD), Notebook Samsung Aura Danica, XP Home SP3 32-bit, SSD Toolbox 1.2.0

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48 Replies
idata
Community Manager
269 Views

Same problem here: SSD X-25M 80GB Gen2 (FW 02HD), Windows XP Home SP3 32-bit on new HP Mini 5101. SSD Toolbox 1.2.0: "Optimizer could not run due to the presence of Volume Shadow Copy Service data"...

idata
Community Manager
269 Views

guys, I have a thought, do you all have mutiple partitions on SSD?

idata
Community Manager
269 Views

Hi AndCycle,

no, one partition with full capacity. Alignment, displayed with:

wmic partition get BlockSize, StartingOffset, Name, Index

 

response:

 

BlockSize Index Name StartingOffset

 

512 0 Datenträger Nr. 0, Partition Nr. 0 1048576

 

 

tia

 

Thomas
idata
Community Manager
269 Views

well, I am out of idea, I can't get rid of this problem too, this sucks

idata
Community Manager
269 Views

Only one Win XP partition (full size, NTFS) and w/o any hidden (service) partitions.

IMO this is Toolbox 1.2.0 bug. When I stopped the Volume Shadow Copy service and start Toolbox Optimizing then Toolbox started the Volume Shadow Copy service and show error (but show error too when VSC service is definitely turned off).

idata
Community Manager
269 Views

Don't know if this helps, but you can try to delete volume shadow copy files:

(Note: be careful with what you select to delete)

http://www.vistax64.com/vista-file-management/105290-how-can-i-delete-volume-shadow-copy-c-drive.htm...

http://www.vistax64.com/tutorials/76073-disk-cleanup.html

idata
Community Manager
269 Views

I'm experiencing this problem too.

XP Pro 32 bits.

SSD X-25M 80GB G2 FW 02HD (One partition full capacity)

SSD Toolbox 1.2.0

I hope next Toolbox version will solve this issue.

idata
Community Manager
269 Views

I have the same problem:

XP Pro 32 bits.

SSD X-25M 80GB G2 FW 02HD (One partition full capacity)

SSD Toolbox 1.2.0

Please Intel work on a fix!

idata
Community Manager
269 Views

I have the same problem on Windows XP Pro.

The command "vssadmin list shadows" does not find any Volume Shadow Copy Data.

idata
Community Manager
269 Views

Hello all and support!

So far one other Thread is opened, bound to this theme. The suggestion, Microsoft Hot Fix for 64bit XP doesn't

work on my / our 32bit XP.

Seems a lot of users experienced that problem - what can we do to assist finding a solution?

Any further input / system descriptions needed?

Still waiting for a solution

Thomas

idata
Community Manager
269 Views

Hello and a spezial hello @intel-support

I've got the same problem, with my X25-M G2 80 and 160 GB in my notebook and also in my desktop pc.

/thread/9756?tstart=0 http://communities.intel.com/thread/9756?tstart=0

I hope there will be soon a bugfix for this problem.

fjord

idata
Community Manager
269 Views

Hi, here's a possible solution for your problem:

 

I've also had the same problem with Intel Toolbox 1.2 on 32 bit XP, ie. i've got the message saying that i had shadow copies (while i didn't have them obviously).

Now i've found the reason for the problem, it occurs with non-English Windows XP (localized versions).

Intel toolbox calls "vssadmin.exe" from \system32 (32bit xp case) and issues "vssadmin list shadow" command and waits for resposne "No shadow copies" in the textual output... However, if you're running a localized windows (in my case - Hungarian, but German would be also problematic) vssadmin will not return this message in English, but in the local language, so the Intel Toolbox will think that there are shadow copies exist on your system because the expected string is not found in the output.

As a workarount, i've grabbed a hex editor and edited the string table at near the end of vssadmin.exe and replaced the Hungarian message to the English equivalent: "No shadow copies". The original version was longer, so i've just replaced the rest of the letters with spaces.

After this, the toolbox ran fine and i have sucessfully optimized my drive.

You could probably also get a vssadmin.exe from an English XP and overwrite your one, at least temporarily, before running the toolbox.

Good luck!

(i've also posted this in the other thread, i hope that's not too much of a problem)

idata
Community Manager
269 Views

GREAT JOB GSzabo!

IT WORK.

Intel ingeneer still not update the tool yet :((

idata
Community Manager
269 Views

Thanks allot. This helped me as well.

I have the English Windows XP, but with Swedish language pack. So all I had to do was switching language back to English and run the SSD toolbox again. Work perfectly.

I hope Intel will release a fix for non-English XP.

idata
Community Manager
155 Views

It' works for me too!

idata
Community Manager
269 Views

I just come up with a really simple hack without modify vssadmin.exe,

here is the video

http://www.youtube.com/watch?v=AEjccPrObOE http://www.youtube.com/watch?v=AEjccPrObOE

in text

just run cmd.exe

click title bar

select defaults

change default codepage to 437 (OEM - United States)

click ok

and you are done

idata
Community Manager
269 Views

Dear AndCycle and GSzabo!

You did a great job! Thx a lot - hopefully that the responsibles at Intel will use

your informations to fix the coming version of the toolbox.

I preferred to change my german version to the international "vssadmin.exe".

The windows service which pretends overwriting system files has to be tricked:

Deleting the german file in the DLL-Cache allowed copying the engish version

to system32 directory...

So we can state: problem fixed... ;-)

wu

Thomas

PAckr
Novice
269 Views

Still not sorted :-(

 

Not only am I already running English (British English not American English) but I also can't change the codepage from the CMD title bar.

OK I'm missing something here but what is it?

Toolbox V1.2 trim still doesn't run on my XP64 system.

idata
Community Manager
269 Views

you said you are using xp 64,

I know this have been mentioned in this thread,

but have you tried the patch mentioned in readme?

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Known Issues

· Intel SSD Optimizer will not run on Microsoft Windows XP 64 bit or Windows Server 2003 64 bit Operating Systems

· When the Intel SSD Optimizer is run on either of the above named operating systems which do not have the Microsoft hot fix installed, the tool displays an error message stating the program has detected the presence of a Volume Shadow Copy service data, even if none is present.

WORKAROUND: The link to a Microsoft Knowledge Base article is located here: http://support.microsoft.com/kb/942589 http://support.microsoft.com/kb/942589 Follow the instructions to install the hot fix. When completed, the Intel SSD Optimizer will run correctly.

PAckr
Novice
269 Views

I did download and try this hotfix since it was on a page that referred to XP64, but the hotfix would not install & gave a wrong version of windows error.

I'll try to change the codepage some other way over the weekend (its been a while since I had to do DOSSY stuff).

I appreciate the help.

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