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idata
Community Manager
904 Views

SSD Toolbox crashes after system migration

I have an HP win 8.1 system running a stripe set of 530 240 Gig SSD. SSD Toolbox worked fine when there was only one drive but I added a second one and set it up in Raid 0. After migrating the OS to the new stripped volume on the Intel Rapid Storage RAID, SSD Toolbox crashes every time. I tried to reinstall it but it still crashes. I'd like to run this program to keep rack of the drives age.

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3 Replies
Kevin_M_Intel
Employee
58 Views

I would like to get more information about the system you have.

Please provide the following:

  1. What is your computer model number?
  2. What SATA chipset are you using to connect the SSDs?

Kevin M

DChan28
Beginner
58 Views

Your Second Drive might be defective, but need more information to come to a conclusion though

ASouz7
Honored Contributor II
58 Views

Hello GedLee,

Could please try this drive in a different computer to see if the same thing happens. Please make sure this drive is running the latest firmware version.

Use our Intel® SATA Solid-State Drive Firmware Update Tool and check if there is any update to its firmware. use this link to lead you to our Intel® SATA Solid-State Drive Firmware Update Tool found in our download center. https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18363 Intel® Download Center

Let us know as soon as possible if this helped you.

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