My intel SSD 535 Series. It freeze after 2 min and give 100% disk active on windows 10 OS with Gagabyte Gaming Motherboard Z170X-3 what shall I do??
Hello @MSelw ,
Please download and install Intel Solid State Drive Toolbox: https://downloadcenter.intel.com/download/28447/Intel-Solid-State-Drive-Toolbox?product=86825 . Using this application you will be able to check the healthiness of your SSD and update SSD firmware as well.
thanks for the fast reply
now after installing the tool and running optimization the SSD is awake for longer time
however, i found out an error after running diagnostic in Read Scan and it tells me to ask for assistance
According to the Toolbox indication, is the SSD firmware updated? If not, my suggestion is to update firmware to the latest version, using Intel Solid State Drive Toolbox.
Dear Mr Josh B.
now it seems that i have a new problem.
My SSD is not recognizable at all from the motherboard Z170X-Gaming 3 after installing a new windows 10 after changing the drive type to GPT can you help with that??
Could you please let us know if your booting drive is the Intel® SSD 535 Series, or you are using it as a secondary drive?
Please confirm if you can see the drive at BIOS level, or if it disappeared completely, even from BIOS.
We’ll be waiting for your response.
Have a nice day.
Intel Customer Support Technician
Under Contract to Intel Corporation
yes I am using the SSD 535 series as the primary and I try disconnecting the other HDD that I have
and yes it’s not appearing in the Bios setup too
Hello Josh B.
Kindly note that you can close this case as the SSD hard is on it’s way for Intel warranty return using support ticket.