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ЕСоко
Beginner
787 Views

SSD intel dc s3500 80Gb (ssdsc2bb080g4) определяется как 40 Гб

Диском почти не пользовался.

Форматнул, удалил разделы, обновил прошивку, всё равно 40 Гб вместо 80 ти

В биосе определяется как ssdsc2bb080g4 40 Gb

0 Kudos
6 Replies
idata
Community Manager
112 Views

Hi m2140 ,

 

 

As per our translator tool, we understand your situation regarding the Intel® SSD DC S3500 Series that is shown as a 40GB drive.

 

 

Please follow the next steps in order to get the SMART details of the drive:

 

 

1- Go to https://downloadcenter.intel.com/download/27330/Intel-Solid-State-Drive-Toolbox and download the Intel(R) Toolbox.

 

2- Once the toolbox is installed, open it and select the faulty SSD.

 

3- Click on "Export". This will generate a .csv file.

 

4- Attach the file to your response when replying.

 

 

If you are not able to run the tool, please let us know the OS you are running on the system.

 

 

Regards,

 

Junior M.

 

ЕСоко
Beginner
112 Views

Yes, you understand right.

I tryed it on 3 motheboards, in achi and IDE mode, made Disk format, delete, firmware upgrade, secure erase but all is the same.

May be it is hpa?

idata
Community Manager
112 Views

Hi m2140 ,

 

 

Thanks for the logs provided. Based on that, it seems that the SSD is ok.

 

 

Could you please provide a screenshot of disk management. Also, please go to My PC, right-click the Intel® SSD DC S3500 Series and go to properties. Under properties go to the General tab and provide a screenshot of it.

 

 

We look forward to hearing back from you.

 

 

Regards,

 

Junior M.
ЕСоко
Beginner
112 Views

That is it.

Thanks

idata
Community Manager
112 Views

Hi m2140,

 

 

Thanks for the screenshots provided.

 

 

We recommend your https://www.intel.com/content/www/us/en/support/contact-support.html local support team in order to get further assistance with your situation.

 

 

Regards,

 

Junior M.
idata
Community Manager
112 Views

Hi m2140,

 

 

We haven't heard back from you in a while. We would like to know if you were able to contact the local support team. If so, please let us know the outcome of the situation.

 

 

Regards,

 

Junior M.

 

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