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idata
Community Manager
998 Views

SSD optimizer fails - Volume Shadow Copy Service failure, published fix not working

I have a new 120G (SSDSAM120G2GC) Firmware version shows "2CV102HD" from Toolbox.

I'm getting "The SSD optimizer shows a Volume Shadow Copy Service (VSS)" error screen described here:

http://www.intel.com/support/ssdc/hpssd/sb/CS-031501.htm http://www.intel.com/support/ssdc/hpssd/sb/CS-031501.htm

The fix in the link makes no difference. (to make sure shadow copy sevice is running) It is running and automatic.

Tried with it stopped, no diff.

Am using 2.0.1.000 of toolbox (latest)

This is on an HP 6910p laptop.

OS Name Microsoft Windows XP Professional

Version 5.1.2600 Service Pack 3 Build 2600

My storage controler is Intel(R) ICH8M-E/M SATA AHCI Controller, the driver is Intel iaStor.sys V8.9.2.1002

Trim runs fine on another system. The SSD optimizer (older version ) runs fine on same laptop type for 80G version

Help is appreciated

- John

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2 Replies
idata
Community Manager
77 Views

Same problem and error message with the optimizer with Toolbox 2.0.1.

"Intel SSD optimizer could not run due to the presence of Volume shadow copy ....."

Intel X25-V - 40Go - SSDSA2MP040G2K5

Windows XP SP3

VSS service started (automatic).

The optimizer works with Toolbox 1.3, but the schedule is not working, same message.

idata
Community Manager
77 Views

As an FYI, I've moved the 120G ssd to a new windows 7 laptop where the SSD optimizer works fine, but I won't be able to determine what in XP was the issue.

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