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idata
Community Manager
938 Views

SSD optimizer not working after 3.4.5

After I update my intel 750 ssd to the new tool box, it showed a debug error. After that I can no longer use the ssd optimizer and its greyed out. I tried uninstalling the tool box and reinstalling it but still no success. I also tried reinstalling the old versions of the tool box but it seems it doesn't revert to the old nvme driver. Any solutions?

I'm running the latest Asus BIOS, updated OS

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2 Replies
idata
Community Manager
50 Views

Hello Stryder,

 

 

We understand the optimizer option for the Intel® Solid-State Drive Toolbox is grayed out. We'll like you to please try to install the https://downloadcenter.intel.com/download/26451/Intel-SSD-Data-Center-Family-for-NVMe-Drivers following driver.

 

 

Once you install the driver, please restart and try again. Also, if you have a notification to update the firmware on the SSD, please do it.

 

 

We'll be waiting for your response.

 

 

Regards,

 

Nestor C
idata
Community Manager
50 Views

Hello Stryder,

 

 

We'd like to know if you were able to review our previous post and if it worked fine. We'll be waiting for your response.

 

 

Regards,

 

Nestor C
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