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CGree2
Novice
1,000 Views

Smart Response Technology accelertion warning

RSTHow do I troubleshoot Smart Response Technology issues? The Intel Rapid Storage Technology utility reports a current status of:

"Your system is reporting one or more events, and data may be at risk."

"Refer to the details below for more information"

Under the Management section it says:

"SATA disk on Controller 0, Port 0: Failed" - Next to this there is a link I can click to "Mark as normal".

But in the Storage System View, I see this:

So do I have an error or not?

Here's my setup:

Win 8.1 x64

HP EliteBook 8570w

http://ark.intel.com/products/71179/Intel-SSD-525-Series-120GB-mSATA-6Gbs-25nm-MLC Intel SSD 525 Series 120GB mSata

Western Digital WDC7500BPKT

This is a disappointing user interface. How am I supposed to know what cause the problem? What are the fix actions?

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1 Reply
Jose_H_Intel1
Employee
70 Views

It seems there is an issue with the mechanical drive. Please try the following:

  1. Remove or undo the cache/acceleration.
  2. Run a diagnostic scan on the mechanical drive. Most manufacturers provide their own diagnostic software.
  3. Continue accordingly and/or report back your results.
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