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System freezes with SRT enabled in Win 7 (Intel MB and SSD)

TMcQu
New Contributor

Hello!

I just upgraded my system, and am now running the following:

Core i5 4670

Intel DH87MC motherboard (BIOS 0047)

16 GB RAM

Intel 525 60 GB mSATA SSD in the mPCIe slot on the MB

Western Digital 250 GB hard drive

I was able to configure everything properly and get SRT enabled. However, while it improves the heck out of my boot times, the system wil invariably hang up after login. Windows doesn't stop responding - the mouse still works and so on - but I cannot open any apps or even shut the machine down without just powering it down.

I saw a number of problems with this similar problem, but it was always with 3rd party MB's and/or SSD's. I went Intel through and through.

Any help would be appreciated.

Thanks!

Todd

3 REPLIES 3

Jose_H_Intel1
Valued Contributor II

Hello MuBtafa, Would you kindly disable Intel® Smart Response Technology and try to boot normally?

If you succeed booting up normally a few times, try copying some files from any drive into the Intel® SSD 525.

Please come back with your results.

Hello, Joe.

Okay, I formatted the SSD and whatnot in drive management and copied a couple directories to it (676 files, 1.57 GB). No problems.

The system is stable (no lockups).

Also, when I DID have SRT enabled, I was using the Maximise mode.

Todd

Jose_H_Intel1
Valued Contributor II

I believe you will notice the system freezing while copying large amount of files, let's say over 4 GB.

We are investigating this issue at this time.