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CNich4
Beginner
1,414 Views

Unable to run data migration software with 730 SSD

I have just installed an Intel 730 SSD (240GB), and when I try to run Intel's Data Migration software, it fails to load, giving an error message that states "obsolete drivers" have been detected on my system. I have tried the following:

-Updating with Intel's Driver Update utility. It does not find any drivers to update.

-Updating drive firmware with Intel's SSD Toolbox, v3.2.3. It states that firmware is up to date.

-Updating drivers via Device Manager. No updated drivers found.

-Updating all chipset drivers my motherboard, including SATA controller drivers. Problem still exists after latest versions have been installed.

-Problem also persists regardless of whether I have the drive formatted or not.

The drive is recognized in Windows and can be seen and manipulated in control panel>Administrative Tools>Computer Management>Disk Management.

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3 Replies
ASouz7
Honored Contributor II
36 Views

Hello sirphunkee,

Have you checked this guide before cloning your old storage device? Please uninstall it completely and then reinstall from our download center. Make sure to follow the instructions on the guide found in this link: http://downloadmirror.intel.com/19324/eng/Intel_Data_Migration_Software_User_Guide_324324-002US.pdf Intel® Data Migration Software User Guide

If after the re-installation the Intel(R) DMS still present issues you may want to take a look at this third-party tool called EaseUS found in this link: http://www.todo-backup.com/products/home/download.htm Download free backup software - EaseUS Todo Backup Free

*NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

CNich4
Beginner
36 Views

Hi Aleki, thanks for the reply.

I had already verified that I was using the latest version of the IDMS software, and had installed properly according to the guide. However when I run it the software still insists I have obsolete drivers somewhere. The SATA drivers on my mainboard are the latest version, but I'm beginning to suspect that the issue may be that they are AMD's drivers and not the generic Windows SATA drivers. My next step is to try the Windows drivers in place of AMD's, even though they are older.

In the meantime I've tried cloning with Acronis' Disk Director 12. It does detect the drive and starts the cloning process, but always fails with odd write errors. I've checked and found no bad sectors or other problems, so that may be due to the SATA drivers as well.

ASouz7
Honored Contributor II
36 Views

Hello sirphunkee,

Please disregard the link we sent you previously to download EaseUS Todo Backup and use this one instead.http://www.todo-backup.com/products/home/download.htm Download free backup software - EaseUS Todo Backup Free as CNET tend to offer other things that are not necessary for what you need.