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idata
Community Manager
2,881 Views

What is the difference between SSDPEKKF256G7X1 and SSDPEKKF256G7L?

Dear reader,

As the title points out: What is the difference between SSD model SSDPEKKF256G7X1 and SSDPEKKF256G7L? And what model type and specs are the last one, because that one is mounted in my Lenovo laptop.

Additional question, why can't I find ANYWHERE on both the sites of Intel and Lenovo the specs for tis modelnr.? Quite annoying, because Windows 10 upgrade version 1803 is having some major issues with Intel SSD models and probably blocked the machines which have those installed. My update is blocked and I suspect this SSD, so I need to know what modeltype my SSD is; 600p Series or Pro 6000p Series or...?

https://support.microsoft.com/nl-nl/help/4103721/windows-10-update-kb4103721 https://support.microsoft.com/nl-nl/help/4103721/windows-10-update-kb4103721 --> scroll down to first known issue......

Master

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BHarr8
New Contributor III
242 Views

SSDPEKKF256G7X1 seems to have loads of search results and is available for sale on multiple sites.

SSDPEKKF256G7L has very few search results and many listings on Ebay.

When 2 seemingly identical devices have these attributes the usual explanation is that the one for sale on Ebay is the model supplied directly to system manufacturers. You see them for sale on Ebay because people remove them when upgrading and then unload them on Ebay to recoup some of the cost of the upgrade.

I do not have direct evidence of this but it certainly seems to explain the discrepancy in this case.

idata
Community Manager
242 Views

Hello Master_Burn,

 

 

Thanks for posting in our communities.

 

 

As explained by nosirrahx, the difference between these models is that SSDPEKKF256G7X1 refers to the https://ark.intel.com/products/94907/Intel-SSD-Pro-6000p-Series-256GB-M_2-80mm-PCIe-3_0-x4-3D1-TLC retail version of Intel® SSD Pro 6000p Series, while SSDPEKKF256G7L is the OEM (Orignal Equipment Manufacturer) version provided by Lenovo* (these drives may come preinstalled on a system or sold directly by the OEM).

 

 

Just as explained in the Microsoft* article you shared, Microsoft has temporarily paused the Windows 10* April 2018 Update (also known as RS4) on select devices with Intel® SSD 600p Series and Intel® SSD Pro 6000p Series due to issues that may cause a system to crash and enter a UEFI screen after reboot. Microsoft is working on a resolution that will allow the April 2018 Update on these devices in the near future.

 

 

Please let us know if there's anything else we can do for you.

 

 

Best regards,

 

Eugenio F.
idata
Community Manager
242 Views

Thank you for your reply Eugenio F.

I'll wait for the Microsoft resolution, however the information during the (cancelled) upgrade process really is disappointing here. I hope Microsoft and manufacturers like Intel and Lenovo can collaborate better in the future to inform people in such cases....

Master

idata
Community Manager
242 Views

Hello Master_Burn,

 

 

Thanks for your reply. Your feedback is important to us and will be shared with the corresponding team.

 

 

Please contact us again if anything else is required.

 

 

Best regards,

 

Eugenio F.
idata
Community Manager
242 Views

Hi Eugenio F.

Maybe you can help us out here?

I didn't install the upgrade to 1803 yet, because it wouldn't let me. The upgrade process was repeatedly terminated at 49% installation, probably because of the Intel SSD issue.

As I can read here https://support.microsoft.com/nl-nl/help/4100403/windows-10-update-kb4100403 https://support.microsoft.com/nl-nl/help/4100403/windows-10-update-kb4100403 the issue is resolved by installing kb4100403 (scroll down to first symptom). However when I let Windows search for updates it comes up with nothing. Even the upgrade to 1803 doesn't come up anymore (probably blocked?).

So how do we obtain the resolution and/or upgrade now? Will the upgrade be provided automatically through Windows update, and if yes, when will that be?

Greetz, Master

idata
Community Manager
242 Views

Hello Master_Burn,

We noticed you posted the same question at community thread and will wait for Microsoft* to work on this.

EDIT: Please post updates about this issue on the linked thread.

Best regards,

 

Eugenio F.
idata
Community Manager
242 Views

Hi Eugenio F.,

That is correct, through Google I found that thread and sure I will post any relevant updates.

In that thread concerning 2 problems with upgrade 1803 the answer by Andres V. is presented as resolution, however that is not entirely correct. In my case I still do not know how to normally obtain the upgrade without the painful proces keshav_c17 described on 4-jun-2018 3:28. In my Windows update service the upgrade to 1803 is gone and not presented at all any more (blocked by Microsoft?). Clearly the tip for a manual check for windows updates doesn't work. So what process do we need to follow for a normal procedure without the extreme problems keshav_c17 experienced.

Presented resolution by Andres V.

Hello,

As some of you have noticed, Microsoft has released an update (KB4100403) to resolve this issue impacting the Intel® SSD 600p Series and Intel® SSD Pro 6000p Series. For installation instructions, see the Microsoft release notes at answers.microsoft.com.

Regards,

Andres V.

So please inform us as well when you know how this issue will be resolved by Microsoft. I presume Intel will be notified on this or am I wrong?

Greetz, Master

BHarr8
New Contributor III
242 Views

This has been a long standing Microsoft issue. If there is a cumulative update that resolves an issue that blocks stable base installs you have to build the upgraded install image yourself because for reasons I cannot fathom Microsoft will not update the base image on their end.

The process isn't that bad though, just time consuming:

Download 1803 with Microsoft's media creation tool and choose the option to create a bootable flash drive.

On this flash drive locate sources\install.esd, create the folder C:\ESD and move install.esd to this folder.

From an admin command prompt use the following commands to convert your esd file to wim (this will extract home and pro, if you need other images you will need a different routine):

DISM/Export-Image /SourceImageFile:c:\esd\install.esd /SourceIndex:1 /DestinationImageFile:c:\esd\install.wim /compress:max /checkintegrity

 

DISM/Export-Image /SourceImageFile:c:\esd\install.esd /SourceIndex:6 /DestinationImageFile:c:\esd\install.wim /compress:max /checkintegrity

Create C:\MOUNT and C:\UPDATE.

Download KB4100403 into C:\UPDATE.

Use the following commands to integrate the update into the wim file:

DISM /Mount-Wim /WimFile:C:\ESD\install.wim /index:1 /Mountdir:C:\MOUNT

DISM /image:C:\MOUNT /Add-Package /Packagepath:C:\UPDATE\

 

DISM /Unmount-Wim /Mountdir:C:\MOUNT /commit

 

DISM /Cleanup-Wim

DISM /Mount-Wim /WimFile:C:\ESD\install.wim /index:2 /Mountdir:C:\MOUNT

DISM /image:C:\MOUNT /Add-Package /Packagepath:C:\UPDATE\

 

DISM /Unmount-Wim /Mountdir:C:\MOUNT /commit

 

DISM /Cleanup-Wim

Use the following commands to convert the wim file back into esd:

Dism /Export-Image /SourceImageFile:c:\esd\install.wim /SourceIndex:1 /DestinationImageFile:c:\esd\install.esd /Compress:recovery /CheckIntegrity

 

Dism /Export-Image /SourceImageFile:c:\esd\install.wim /SourceIndex:2 /DestinationImageFile:c:\esd\install.esd /Compress:recovery /CheckIntegrity

Use this newly created install.esd file to replace the original one on your flash drive.

 

If you use this flash drive to install 1803 you will now start with build 17134.81 which does not have the 600P/6000P bug. This image can also be used to upgrade existing 1709 installs no matter what update level you have currently installed.

To make this absolutely clear, Intel and Microsoft are 100% aware of this procedure and 100% capable of doing this for your and providing this upgraded image. They can do this securely (offering hashes to verify) and this would solve all of your issues regarding this bug. If they both choose not to please remember that this was a deliberate choice on their part to provide crappy support for an issue they collectively created.

idata
Community Manager
242 Views

Hello nosirrahx,

 

 

Thanks for sharing this workaround. We haven't tested this from our side and can't validate the process, but it might be useful for other users having similar issues.

 

 

Best regards,

 

Eugenio F.
BHarr8
New Contributor III
242 Views

If Intel's official position is to install KB4100403 to resolve this issue then Intel has already vetted 17134.81. 17134.81 has an official hash that can be verified. All that is left is to provide this image.

idata
Community Manager
242 Views

nosirrahx,

Thank you for your reply and procedure. I agree this is a fairly specific and time consuming workaround. I cannot believe Microsoft and Intel can't work out an antomated version that fixes all at once.

Eugenio F.,

I guess the assignment to Intel in collaboration with Microsoft is very clear: devolop an automated update that fixes this issue. Preferably through Windows update. Keep in mind that there probably are thousands of people with these SSDs concerned who might not have been informed at all and don't see any upgrade in their Windows update center anymore because Microsoft blocked it.

Greetz, Master

idata
Community Manager
242 Views

Hello Master_Burn,

 

 

We understand that this known issue can make a fresh installation of the 1803 build difficult as the https://na01.safelinks.protection.outlook.com/?url=https://internal.support.services.microsoft.com/e... KB4100403 is not yet integrated. We are working with Microsoft to include the latest updates into their ISO image. Until this time, the recommended method to update to version 1803 for affected users is defined https://na01.safelinks.protection.outlook.com/?url=https://answers.microsoft.com/en-us/windows/forum... here.

 

 

Best regards,

 

Eugenio F.
idata
Community Manager
242 Views

Hi Eugenio F.

Any news on this matter?

I'll wait for the update including the fix to avoid any problems after upgrading to 1803 manually. As far as I know at this point the fix can only be obtained after one installes the corrupt upgrade probably resulting in major problems. So I rather wait for the automated upgrade including the fix. Besides your recommended manual update presented in the link you provided doesn't work. When I manually check for updates it comes up with nothing. I guess Microsoft blocked my machine from getting the update through the normal channel.

Pleas keep us posted how we should solve this matter without hassle.

Greetz, Master

idata
Community Manager
242 Views

OK, Andres V. answered my question in the other thread about this issue.

idata
Community Manager
242 Views

For me the issue seems to be resolved. You can check my experience and further info here:

Regards, Master