Community
cancel
Showing results for 
Search instead for 
Did you mean: 
idata
Community Manager
1,465 Views

What serial-number should I provide if I need warranty of 320 80G SSD?

Hi,

What serial-number should I provide to intel service staff if I need warranty of 320 80G SSD?

I am at U.S.A now.

Tags (1)
0 Kudos
5 Replies
JAMES_J_Intel
Employee
77 Views

The serial number is on the top left-hand corner of the SSD label. The first 4 characters are letters followed by 14 letters/numbers.

Example: ISN: CVGB955402MD040GGN.

idata
Community Manager
77 Views

Thank you for your answer!

Whether should I only provide "ISN"?The others SN like WWN PBA LBA SA etc ,does these SN also need to provide?

JAMES_J_Intel
Employee
77 Views

You will need to provide both the ISN number and the SA number. The SA number is located directly below the ISN number on the SSD label. The SA number starts with a letter that is followed by 5 digits and then a 3 digit dash number. Make sure you include the dash number. The other numbers on the SSD label are not required for a warranty replacement.

Example: ISN: CVGB955402MD040GGN.

SA: E12345-001

idata
Community Manager
77 Views

Thank you very much!

idata
Community Manager
77 Views

Hi,

What is the correlation between the SN on the Box and the ISN number?

The SN number on the box is not on the disk and the ISN number on the disk is not on the Box.

thanks

Reply