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Windows 10 installer doesn't detect Intel 535 SSD, while Windows 7 installer does

RAmih
New Contributor II

I've bought Intel 535 SSD (240gb) for my ASUS R510LB notebook. I replaced it with the old HDD. The BIOS detect the SSD, but Windows 10, Windows 8.1 and Ubuntu 15.04 installers don't recognize the SSD (even from DISKPART and GParted). The only installer to recognize the SSD is Windows 7 installer. I tried to boot the installers from USB and disc (in LEGACY and UEFI).

What I've tried so far:

1) Change some options in BIOS

2) Reset the BIOS

3) Load the lastest Intel RAID drivers (fron https://downloadcenter.intel.com/download/25165/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver this link) in Windows 10 and Windows 8.1 installers

4) Upgrade to WIN10 from WIN7. Ends with blue screen "Your PC ran into problem and needs to restart", and afterwards it restores WIN7.

5) Clone WIN10 from HDD to SSD with 'EaseUS'. After the process, I plugged the SSD and power on, but after a minute the system freezes, the blue screen " Your PC ran into a problem and needs to restart" appears, the system restart, and all above happens again..

6) Check for firmware updates with the SSD Toolbox (in WIN7). It says I have the latest firmware for the Toolbox current version.

7) Format the SSD to MBR and GPT. In case of GPT the BIOS doesn't detect the SSD at all.

What do I need to do in order to make Windows 10 installer detect the SSD?? Why only Windows 7 detects the SSD?

9 REPLIES 9

MRozh1
New Contributor

I have the same problem with Intel SSD 535 series 240GB and Windows 10 on HP Pavilion 11 x360.

SSD stuck few minutes left after Windows starts, and then I see Blue screen with error CRITICAL_PROCESS_DIED.

In Windows 10 I was trying to disable HIPM and DIPM in power management settings, and there is no result. http://www.abxzone.com/forums/showthread.php?t=120968# post1489550 TIP: how to enable DIPM for SSDs on Windows 7 - ABXZone Computer Forums

In Linux Mint there is no any problems, I successfuly install OS on this SSD and working in it for a few hours without errors. But I need to work in Windows 10.

I think that Intel® should fix it in SSD firmware update for compatibility with Windows 10.

jbenavides
Valued Contributor II

Hello,

I would like to present some recommendations regarding this issue:

- Make sure you are using the current firmware for your Intel® SSD 535 Series. This can be done using https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox Intel® SSD Toolbox, or https://downloadcenter.intel.com/download/18363 Intel® Firmware Update Tool.

- Contact your http://www.intel.com/support/oems.htm Computer Manufacturer Support and confirm you have the most recent BIOS available for your motherboard.

- Obtain the Storage controller driver from your system manufacturer and load the driver during the Windows® installation process.

If the issue persists, please http://www.intel.com/p/en_US/support/contactsupport Contact Support to engage your nearest support center to check for other options.

I already do it all.

ssd firmware is RG21

last bios update for motherboard F28 already flashed

I can't Install Intel Rapid Storage driver. I've got error when try to install it (see log file in attachment) ! ! ! ! !

Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - DMA - 9C60 (driver version 10.0.10240.16384)

Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor AHCI - 0F23 (driver version 9.4.4.1005)

what driver I must to install?

OOleg1
New Contributor

May be this will be helpful.

By default Windows 10 installer can't see Intel 535 on my Dell 3147 (latest firmware).

This BIOS tining helped in my case:

- disabled secure boot

- disabled AHCI (switched to ATA)

- keep using UEFI

idata
Esteemed Contributor III

Yoga 500-15ISK Laptop (ideapad)

Clean install Windows 10 64bit does not recognize Intel 535 SSD

BIOS recognizes it .

(one boot did not recognize).

Sometimes trying to boot takes time , like something is wrong.