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Ap9
Novice
2,489 Views

X25-E 64 Gb and mac os x 10.8.3(10.8.4)

Hello, one year ago i bought two x25-e to my macs(mac mini, imac) and after latest upgrade mac os x my mac did not boot, i tried everything but it did not help me.

I wrote about this problem in apple support communities https://discussions.apple.com/thread/4890828?start=0&tstart=0 Can't boot after installing 10.8.3: Apple Support Communities ; someone fixed this problem with firmware upgrade(x25-m and more) but x25-e does not have any new firmware...

What shall i do? Will i need to buy new ssd?

9 Replies
Jose_H_Intel1
Employee
80 Views

Hello poxid,

Do you have the firmware 8850 already installed? If not, you may first perform a secure erase or low level format on the drive and then try updating the firmware with the Intel® SATA Solid-State Drive Firmware Update Tool.

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18363 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18363

Also, is this issue happening with both Apple systems?

Ap9
Novice
80 Views

Hello joe,

I have already installed 8860(045C8860, is it correctly?), look at this:

and after upgrade to 10.8.4 (combo from 10.8.2), i've got error:

Hardware Overview:

Model Name: iMac

Model Identifier: iMac12,2

Processor Name: Intel Core i7

Processor Speed: 3,4 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 8 MB

Memory: 16 GB

Boot ROM Version: IM121.0047.B1F

SMC Version (system): 1.72f2

Serial Number (system): DGKGK199DHJW

Hardware UUID: 6D71B6BB-57DC-5605-96D9-36C8870985C3

SSDSA2SH064G1GC INTEL:

Capacity: 64,02 GB (64 023 257 088 bytes)

Model: SSDSA2SH064G1GC INTEL

Revision: 045C8860

Serial Number: CVEM119300C0064KGN

Native Command Queuing: Yes

Queue Depth: 31

Removable Media: No

Detachable Drive: No

BSD Name: disk2

Medium Type: Solid State

TRIM Support: No

Bay Name: SSD

Partition Map Type: GPT (GUID Partition Table)

S.M.A.R.T. status: Verified

Yes, it happens with both Apple systems.

Problem with mac mini i can show only at monday or tuesday.

Jose_H_Intel1
Employee
80 Views

Since you already have the latest Intel® SSD firmware version installed and the issue started after the Mac OS update you may want to contact Apple for further assistance.

In case you want to verify if the Intel® SSDs are working properly then we suggest you to test them with a different (non Apple) system. In Windows* you may use the https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18455 Intel(R) SSD Toobox.

Ap9
Novice
80 Views

x25-e are working fine(i've got bootcamp with windows 7), apple made some critical change in sata driver and i'm thinking ssd need new sata compatible firmware(many people fixed this problem with new firmware). I wrote about this problem in apple support communities but apple did not fix it.

Jose_H_Intel1
Employee
80 Views

Perhaps in this case you may want to contact Apple support directly and escalate the issue with them.

MKota
Beginner
80 Views

Hi, I have the same issue with my mac mini and X25E drive -> it seems that whatever solved the issue on the x25-m drives should be implemented to x25-e. I have also tried various recovery actions but none worked. Thanks!

Ap9
Novice
80 Views

Hi, i bought samsung ssd 840 pro and it works fine, after upgrade to 10.8.4 i don't see intel x25-e ssd:

diskutil list

/dev/disk0

# : TYPE NAME SIZE IDENTIFIER

0: GUID_partition_scheme *256.1 GB disk0

1: EFI 209.7 MB disk0s1

2: Apple_HFS ssd 228.3 GB disk0s2

3: Apple_Boot Recovery HD 650.0 MB disk0s3

ls /dev/disk*

/dev/disk0 /dev/disk0s1 /dev/disk0s2 /dev/disk0s3

it is terrible.

MKota
Beginner
80 Views

Any updates on this? If the issue was resolved by a new firmware for the X-25m, why there is no X-25e firmware update available? Cant someone from Intel help with this?

Jose_H_Intel1
Employee
80 Views

Please note that in regards of compatibility with Apple* products only the system manufacturer can provide a list of validated products for their systems.

Due to the fact that such change was originated by the system manufacturer and the drives are in End of Life status we highly recommend contacting them for follow up on this issue.

Bear in mind that none of the firmware updates have been released to specifically address an issue with Apple* systems based on the Intel® SSD Firmware Update Tool release notes.

I am sorry for the inconvenience.

http://www.intel.com/support/ssdc/hpssd/sb/CS-032001.htm Intel� High Performance Solid-State Drive; Will the Intel� SSD work in my MacBook?