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idata
Community Manager
6,387 Views

X25-M + ICH9R + AHCI = No Post

I have an Asus x38 Maximus Formula mboard, flashed to the latest bios (1403). With the X25-M plugged in, if I set it to AHCI in the BIOS, it hangs while detecting the SATA port. If I set it to RAID, it doesn't even POST. If I unplug it and then POST and set it to IDE, plug it back in, then works just fine (Win7 x64).

I'd love to have it in AHCI mode so I can hot-plug my external SATA drive for backups.

Is this a drive/firmware issue or a mboard BIOS (ie Intel controller ROM)?

Are other people seeing this?

Connected to the SATA ports:

1 X25-M 80GB

1 150GB Raptor

1 WD 1TB Green

1 DVD burner

1 internal SATA drive cage for backups (normally unplugged)

1 eSATA for external usage (OCZ Throttle, etc)

So, I have a cable plugged into every slot, although only 4 are powered up at all times.

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24 Replies
idata
Community Manager
199 Views

It's kind of hard to load drivers in an operating system, IF THE COMPUTER CAN'T POST in the first place!

idata
Community Manager
199 Views

I've been having the exact same problem, except I've got an ICH10R on my motherboard (Gigabyte GA-EX58-UD4P). Do you have a G1 or G2 80GB drive?

I see the same behavior as you (hang during AHCI BIOS drive detection), and it ONLY happens when a Win7 RTM partition is installed on the drive. If the drive is blank, it is detected no problem. I previously was running Windows 7 RC1 on this exact drive for months with no issues. It's only when I got my retail Win7 Pro upgrade that I began seeing this problem.

Again, as Wachamakalit said, this all happens during the BIOS startup process, well before the OS loads, so it can't be a driver issue. But there must be some kind of software aspect to the problem, because it only happens when there's a Win7 partition present, as if the AHCI BIOS is reading some information from the partition table or MBR or something and getting confused .

idata
Community Manager
199 Views

It's a G2, with the latest firmware (not the pulled one, but the latest shipping one). Come to think of it, I did format it with Win7 Beta 64-bit before I tried to install the Win7 upgrade.

I took the drive to a friend's house today (hardware review guy for a tech website, with the latest hardware) and it was hot-plugged by win7 + AHCI and detected without any problems. He could see it, write to it, etc.

But, with it plugged in, it wouldn't get past the drive detection on his mboard POST either. So, it's definately drive related, and not so much the motherboard/system/OS.

Someone from Intel reported that they will have a fixed BIOS out by the end of the month. I'll try that, and if it doesn't fix it, I've got an RMA number (good for 9 more days) that I will send it back to ZipZoomFly and get a replacement (and hope a data dump of the OS on the new drive will get past this).

idata
Community Manager
199 Views

After reading your post again, I'm curious about the "If the drive is blank, it is detected no problem." So, if I wipe the drive (yes, secure full erase, not just a simple reformat), do you think that might fix it?

idata
Community Manager
199 Views

http://communities.intel.com/thread/8341?tstart=0

He even states that the bricked drive (option # 4) can be fixed by a secure wipe. Interesting...

idata
Community Manager
199 Views

My drive is an 80GB G1 (I have a G2 on backorder but if it has the same issues I may cancel it).

In my case, by "blank" I just mean removing all partitions the usual way via FDISK or any other partition software. I haven't run HDDErase on this drive but it's an interesting idea. Since I have a working, activated Win7 installation on it right now though, I'm reluctant to mess with it, especially since there aren't a lot of good disk clone tools out there that work correctly with SSDs (i.e. that reproduce the sector offsets correctly).

The workaround I'm using is to plug my G1 into a Silicon Image Sil3132 PCIe controller, with my two mechanical drives remaining on the ICH10R. Seems pretty fast, but I doubt it would support TRIM even if my drive were capable of it.

idata
Community Manager
199 Views

Well, the saga continues. I was able to plug it into several other high-end computers, and other were having problems POSTing with it too. They could plug it in hot in Win7 and see it right off, but not via booting. Same problems.

So, I RMAd it back to zipzoomfly. Today, they called me up and said that I returned them a bulk drive (based on the serial number) instead of a retail drive. They claim the serial number doesn't match the drive. (This has been the only SSD drive I have ever seen with my own eyes, so there's no way I could have swapped it with another one.)

I got a G2R5, which has the 2mm spacer + full retail box. As far as I could find on Intel's data sheet for these, they don't sell an OEM model with the 2mm spacer. So, my drive has to be a full retail model.

So, now, the question is, did their RMA department screw up and they are just trying to cover it up? I don't know, but I really didn't like their attitude on the phone.

They said they had to ship it to Intel for some reason now, and that will take at least 2 weeks.

What a disappointment!

Needless to say, I'm not sure if I will ever buy from zipzoomfly ever again!

idata
Community Manager
199 Views

You didn't even bother to read the previous persons link.

Apparently if you install Win7 without setting AHCI in BIOS first, Win7 will not install the driver as it is not needed.

So I think if you did a fresh install with AHCI selected in BIOS first you would have fixed the issue.

But don't hold me to that, that is only what I understood from my brief skim through previous persons link.

idata
Community Manager
199 Views

Well, Zipzoomfly got a new drive back to me, and this one (with no other changes than simply swapping the drive) is working perfectly. It's detected instantly in AHCI mode and is booting perfectly.

So, if you can't run your drive in AHCI mode without the BIOS HD detect hanging, RMA the drive and get another one. Defective drive.

idata
Community Manager
199 Views

I had this exact same issue, but on an Asus Blitz Formula motherboard. It would not get past SATA detect during POST with either AHCI nor RAID mode, but would work in IDE mode. I had Intel RMA me a new drive and everything works again. Detected instantly in both modes and POST successfully.

If anybody else has this same issue, you have a defective drive and you need to RMA it.

idata
Community Manager
199 Views

I had the same problem described in this tread; after installing Win7 with ACHI enable my bios won't recognize the drive. It is Intel aware of this problem? Is the only solution to RMA the drive?

Tks

idata
Community Manager
199 Views

I too had the same problem. My first drive was shipped with firmware 02G9. I installed Win7 and everything was fine except the fact there wasn't any TRIM so far. After Intel released 02HA I tried to update to the new firmware pretty soon.

Note, Win7 was already installed and that was probably causing my new problems: After updating to 02HA the drive wasn't recognized anymore. I just couldn't boot with AHCI enabled anymore. I heard Intel was about to release a new firmware (02HD) so I just switched to my old HDD and hoped for a new firmware fixing everything.

Well. It took them almost a month to release 02HD but finally it was there. I tried to update to 02HD but had no success. The SSD seemed to be broken completely. So I did the last thing I could: RMA my drive.

14 days later I got a new SSD from Intel. The old one couldn't be fixed so they told me. Afraid of doing another firmware update - the new one was on 02HA only - I took my drive to a friend and we updated it to 02HD in his computer - just to make sure I don't have to RMA another drive.

Well, the update went fine (but the drive was still empty, so maybe this is why everything went smooth?!). I copied back my Win7 image and booted up. No problems so far. And I really hope it's going to stay like that...

Total amount of time wasted just because I tried to update my SSD: About 7 weeks.

Yay!

idata
Community Manager
199 Views

This is insane!! So is no way to fix the SSD, but to send it back for RMA?

c'on Intel

idata
Community Manager
199 Views

I have a ASUS P5Q Deluxe (ICH10R) and an X25-M(G2R5). I installed the firmware first, it was in IDE mode because I had reset the bios (I did not even think about what mode the motherbaoed was in). I then installed Win 7 x64 Ultimate in ACHI mode with not problems. I also ran the SSD ToolBox, it took about a half hour. So, I am wondering why some people are having problems and others not?? I have two old HD's for data and backup.

idata
Community Manager
199 Views

Thanks to all that contributed to this thread. I had the same problem and will review the steps that I believe got me there and the solution that worked for me.

What caused my problem:

1) Brand new computer (including X25-M) installed Win 7 via IDE.

2) Installed Win 7 again, this time using AHCI.

3) Installed Win 7 again using AHCI and during the first restart of installation got the hanging and the bios would not POST.

I noticed that with each Win 7 install via AHCI, a 0KB partition was created, so after step # 3 from above I had a total of 4 partitions (100MB system, 150GB, and 2 x 0KB unknown partitions). I believe the 2nd unknown partition was causing the problem.

My solution:

1) Reset BIOS to IDE and boot into the Win 7 installation disk.

2) Deleted all partitions, resulting in an unallocated partition of 150GB.

3) Quit the installer.

4) Changed the BIOS to AHCI and boot the Win 7 installation disk.

5) Install succesful!

Hope this helps people, it saved me from an RMA of a perfectly good drive.

idata
Community Manager
199 Views

I've sucessfully installed my X25-M on an MSI X48 board which has ICH9R with ACHI enabled. Not experienced any POST problems or partitions.

The way in which I installed Windows 7 was to put the latest RST driver on a pen drive and selected "Load Driver" on the Windows 7 select disk to install dialogue box. Point in the direction of the pen drive and select the ICH9R controller (iastor). This will load the correct AHCI (iastor) driver from the first reboot.

Owen

idata
Community Manager
199 Views

I have the same issue as gbohu but using Windows Backup and Restore utility, you can read my post here:

/thread/13056 http://communities.intel.com/thread/13056

Has anybody found out what is causing this problem...

idata
Community Manager
43 Views

I have the same issue, except that I've been using the drive with AHCI for a little over a month. I needed to pave my system, started the win7 install after the first reboot the system is locked at Auto Detect AHCI Port 1.

I tried changing to IDE, and was able to get into Win7's install and remove the partitions. Changed back to AHCI, still hangs.

Keep in mind this drive has been working perfectly under AHCI for over a month. Unfortunately, it is just over a month. Can't replace it with newegg.

Just a note, my mechanical HD and DVD work just fine under AHCI. System only hangs, (can't post), with the SSD attached and AHCI mode set.

idata
Community Manager
43 Views

In the hope that this will help folks who encounter this problem I can confirm that racyb's solution may work.

1) Reset BIOS to IDE and boot into the Win 7 installation disk.

2) Deleted all partitions, resulting in an unallocated partition of 150GB.

3) Quit the installer.

4) Changed the BIOS to AHCI and boot the Win 7 installation disk.

5) Install succesful!

Step 2 is very very important. Only delete the partions, do not format!

If you see a couple 0 size partitions you are doing it wrong.

Step 3 Exit the installer by clicking the close buttons on the upper right. Red with a white X. If I remember correctly you need to do this twice to cleanly exit the install. Do not just hit the reset button.

Possible Cause:

I believe what caused this problem was that when I reinstalled I simply deleted existing partions and selected install.

I did not create any partitions, I assumed the windows 7 install would do so. I believe, in my case, this caused the problem. IMHO you should always create the install partition manually and format it.

To Reiterate: When I reinstalled after completing the above steps I created the partition manually, no 0 size partitions showed up and I formatted the install partition.

Good luck folks, after a month using the SSD I can't imagine going without. As Anand of AnandTech says, its the best real world performance upgrade you can get.

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