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Beginner
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activate opal pro 2500 ssd

I have an Intel Pro 2500 SSD. eDrive is enabled. I know when you install Windows 8 it will automatically provision the drive and activates Opal, however I installed Windows 10 and Opal did not activate. Is there something I need to do, or is this feature not supported under windows 10?

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Honored Contributor II
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Re: activate opal pro 2500 ssd

Hello mconti85,

The retail version of Intel® SSD Pro 2500 is compatible with Trusted Computing Group* (TCG*) Opal Security Subsystem Class (SSC) Specification Version 2.0 and Windows eDrive*. From the SSD side, once you enable eDrive* using https://downloadcenter.intel.com/download/24007/Intel-SSD-Pro-Administrator-Tool Intel® SSD Pro Administrator Tool you should be able to continue the configuration, however, please keep in mind that there are many other requirements for eDrive*, not only a compatible SSD.

Here is a document that contains important information about this topic:

You might want to make sure you are using the most recent firmware version for your SSD with https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox Intel® SSD toolbox, version 3.3.1.

If it does not work even with latest firmware and eDrive* enabled, you might want to check with the PC manufacturer if your PC supports this feature. You can find some examples of tested systems (from 2014) in the document:

http://www.intel.com/content/www/us/en/solid-state-drives/ssd-pro-2500-series-opal-compatibility-gui... http://www.intel.com/content/www/us/en/solid-state-drives/ssd-pro-2500-series-opal-compatibility-gui...

 

Here are some documents from Microsoft explaining Bitlocker* requirements and configuration, so you can confirm if your system is compatible with it, and the steps required to enable this feature:

 

*NOTE: These links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

https://technet.microsoft.com/en-us/library/mt404675(v=vs.85).aspx BitLocker (Windows)

https://technet.microsoft.com/en-us/library/mt403325(v=vs.85).aspx What's new in BitLocker? (Windows)

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Beginner
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Re: activate opal pro 2500 ssd

I have the latest firmware on my SSD. My computer was a custom build by me. I am using an ASUS Sabretooth X99 motherboard. I have watched the video from intel

http://www.intel.com/content/www/us/en/solid-state-drives/ssd-pro-2500-series-edrive-enabling-video.... http://www.intel.com/content/www/us/en/solid-state-drives/ssd-pro-2500-series-edrive-enabling-video.... however I feel the video is incomplete, it does not tell how any of the settings in bios you need to change or verify or anything. If someone could provide me a step by step guide including how to setup bios etc. that would be great.

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Honored Contributor II
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Re: activate opal pro 2500 ssd

Hello mconti85,

In this case, we advise you to contact the http://www.intel.com/support/oems.htm Motherboard Manufacturer Support so they can let you know the settings required in the BIOS and any additional actions needed to enable eDrive* functionality in your system.

BIOS settings are specific from system to system, and unfortunately we do not keep the details for every possible configuration. The Intel® SSD Pro 2500 supports the technology, once you enable eDrive* with the administrator's tool, you should not have any problems using it in a system compatible with Bitlocker*.

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Re: activate opal pro 2500 ssd

Another resource (with more info than the video and some Microsoft links) is here: http://www.intel.com/content/dam/www/public/us/en/documents/solution-briefs/ssd-pro-2500-series-edri... http://www.intel.com/content/dam/www/public/us/en/documents/solution-briefs/ssd-pro-2500-series-edri...

Quick thoughts...is your system in UEFI mode with CSM disabled? Has the drive been secure erased (or at least an uninitialized state) before doing the OS install?

Thanks, Doug/Intel

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Beginner
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Re: activate opal pro 2500 ssd

I have read the article, not very helpful. System is in UEFI mode, CSM disabled. I have tried to secure erase drive and get an error saying feature not supported. How do I uninitialized drive? I have contacted ASUS and they are useless, they claim to not support encryption.

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Honored Contributor II
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Re: activate opal pro 2500 ssd

Hello mconti85,

While operating under eDrive specifications, the disk doesn't accept ATA Security Erase/Enhanced Security Erase commands nor ATA security passwords. The Secure Erase command is failing since you already enabled eDrive on it.

Normally, you should be able to remove any existing partitions using Windows Disk Management. Since Secure erase is disabled, the only option to restore your drive to factory state is to do the PSID revert. This process is explained is pages 9, 18-19 of the https://downloadmirror.intel.com/24007/eng/Intel_SSD_ProAdmin_Tool_User_Guide_329902_003.pdf Intel® Solid-State Drive Pro Administrator Tool User Guide.

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