Community
cancel
Showing results for 
Search instead for 
Did you mean: 
BMacD1
Beginner
1,194 Views

anyone having problems with SSD6 600p 512 GB failures? (x2 over 2 years)

I built a home PC in Jan 2017 with my 1st SSD on M.2 drive. Worked great till approx Jan 2018 when SSD6 600P 512 GB boot drive failed and I needed to rebuild windows 10 OS. Techs at shop had no explanation or ideas why and I had no prior warnings of pending failures. Everything works great again, till Jan 2019 when it failed again. No windows OS repair features helped. So I'm thinking about going back to standard SSD for boot up drive to improve reliability. Any feedback, ideas or suggestions?

 

If I install a new SSD (none m.2) for a more reliable boot drive, other than e-waste scrap, any ideas or uses for Intel 600P 512 GB boot M.2 SSD drive?

 

Also a recommendation for a reliable SSD brand would be welcome. I'm just a hobby techy retired guy, so it's just my home office PC (not a really heavy use for PC), but rebuilding my boot drive and reacquiring/setting up programs/Data from to 3 TB x2 drives etc, is getting tiresome every 12 months.

 

intel SSD6 600p 512 GB

ASUS Z170-A MB

intel i7 - 6700K processor

32 GB DDR4 2133 ram

6 GB Asus GTX 1060 VD card

Corsair H100i v2 Watercooler

850watt Gold power supply

Fractal Design - Define R5 (lots of fans)

2 x 3tb WD drives for data/programs

 

PS - thank goodnesss for QNAP 12 tb backup drive (3tb x 4)

0 Kudos
15 Replies
JosafathB_Intel
Moderator
66 Views

Hello BMacD1, Thank you for contacting Intel® Memory & Storage Support. As we understand, you need assistance with your Intel® SSD 600p Series. If we infer correctly we will appreciate if you can provide us with the following information: • The SSU logs. 1- Go to https://downloadcenter.intel.com/download/25293/and download the software. 2- When finished downloading it, open it. 3- Attach the file obtained to your reply. • A screenshot of the “Disk Management” of windows showing all your SSDs and partitions. • We need you to provide us with the SMART details .CSV file (SMART logs) from your Intel® SSD 600p Series. In the “IntelSolidStateDriveToolboxUserGuide.pdf” section 3.2 you can find the instructions on how to get this file. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
BMacD1
Beginner
66 Views

Josh, Thanks for your reply. Quick question (and my update of my current status). I needed the PC up and running again, and without the M.2 Intel 600p (boot drive), I needed to do something over the weekend - actually Sunday. So I purchased a new SSD (a none M.2). I then reinstall Windows on the new SSD. I then changed the order in my boot up, in my BIOS. I then re-established connection (repointing My DOC, My Pictures, My Videos, etc) to my existing *two* HHD's in my PC. I wish I could have waited, but I needed the PC. Then spent most of the day reinstalling SW etc (which were still on one of the HHD's.) Updating windows. I then (rightly or wrongly) I reformatted (full reformat) the M.2 Intel 600p 512gb old boot drive, to be used as an extra drive. With all that in mind, will your instructions actually find any useful data?? Or did I delete it with my reformatting? Bruce On Mon, Jan 21, 2019, 3:31 PM Intel Forums <supportreplies@intel.com wrote:
JosafathB_Intel
Moderator
66 Views

Hello BMacD1, Thank you for your reply. We understand the necessity of having your PC up and running. Regarding the information requested on my previous post, it will be really useful even after formatting the drive since it will show the drive SMART status and the environment were the SSD is connected in order to discard any hardware issue. This been said we will be looking forward to your reply including the information requested. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
BMacD1
Beginner
66 Views

Here is some of the information requested, working on the rest...

BMacD1
Beginner
66 Views

Smart Export attached

JosafathB_Intel
Moderator
66 Views

Hello BMacD1, Thank you for your reply. We were working on reviewing the SMART logs you provide us and we were not able to find any error or any critical warning. This being said your drive seems to be working as expected and our only advice is to install the Intel® Solid State Drive Toolbox (https://downloadcenter.intel.com/download/28447/Intel-Solid-State-Drive-Toolbox?product=80096) in order to keep an eye on the drive health and on the drive estimated life remaining. We would like to know if you need further assistance or if we can close this case. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
JosafathB_Intel
Moderator
66 Views

Hello BMacD1, Thank you for contacting Intel® Memory & Storage Support. This is just a friendly reminder that your case remains open. Should you need our technical assistance please do not hesitate to contact us back. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
BMacD1
Beginner
66 Views

Thanks for the feedback. Know I'm stuck with the dilemma whether I should use the original Intel M.2 drive (which has possibly let me down twice) or use my new Samsung 1tb Evo 860 SSD boot drive? Will a full copy of all content of my new SSD (new boot drive) back to m. 2 (original boot drive) then rearranged boot order in BIOS work? Then use new Samsung SSD as "back up" boot drive in case I have a problem in the future. I know I might loose anything I add new to M.2 Intel drive, on backup Samsung boot drive. Does this work, or am I missing something.

Bruce

JosafathB_Intel
Moderator
66 Views

Hello BMacD1, Thank you for your reply. Based on the configuration that you are describing we do not see any problem if you setup your BIOS and boot order properly. We will like to know if you need further assistance or if we can close this case. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
JosafathB_Intel
Moderator
66 Views

Hello BMacD1, Thank you for contacting Intel® Memory & Storage Support. This is just a friendly reminder that your case remains open. Should you need our technical assistance please do not hesitate to contact us back. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
JosafathB_Intel
Moderator
66 Views

Hello BMacD1, Thank you for having contacted Intel® Technical Support. I was reviewing your community post and we would like to know if you need further assistance or if we can close this case. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
BMacD1
Beginner
66 Views

Ok Josh, I used Intel's SSD clone tool (thanks for that tool) to clone my temporary Boot Drive SSD back to my NVMe M.2 (as new Boot Drive) ​all without any issues. Everything up and running like previously. Last question (hopefully) - can I clone my Intel m.2 boot drive to another SSD (only as back up boot drive) but not switch to it? Several drive Clone tools I've tried (Intel/Samsung) seem to all want to delete 1st drive (which is now my NVMe m.2). Anyway of doing a boot drive clone without the tool trying to delete original drive?

JosafathB_Intel
Moderator
66 Views

Hello BMacD1, Thank you for your reply. To answer your questions: -Can I clone my Intel m.2 boot drive to another SSD (only as a backup boot drive) but not switch to it? -Several drive Clone tools I've tried (Intel/Samsung) seem to all want to delete 1st drive (which is now my NVMe m.2). Any way of doing a boot drive clone without the tool trying to delete original drive? Yes, you can clone your boot drive and saved it as a backup. The option to delete the original partition may vary from tool to tool we advise you to check the tool manual and the advanced options in order to avoid any data lost at the end of the cloning process. We hope you find this information helpful. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
JosafathB_Intel
Moderator
66 Views

Hello BMacD1, Thank you for contacting Intel® Memory & Storage Support. This is just a friendly reminder that your case remains open. Should you need our technical assistance please do not hesitate to contact us back. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
JosafathB_Intel
Moderator
66 Views

Hello BMacD1, Thank you for having contacted Intel® Technical Support. I was reviewing your community post and we would like to know if you need further assistance or if we can close this case. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation