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MLami
Beginner
1,653 Views

intel SSD serie 6 SSDPEKKW128G7X1

Is it normal to have lost 1% condition only after 120 days of use and the SSD is always in high temperature and this even if the case of the PC is opened?

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3 Replies
idata
Community Manager
65 Views

Hello Anonymus,

 

 

We understand your SSD is showing a decrease in health after only a few months and the temperature is always high. We would like to know if you can share a screenshot of the https://downloadcenter.intel.com/download/26837/Intel-Solid-State-Drive-Toolbox?v=t Intel® Solid-State Drive Toolbox, showing the health status.

 

 

About the temperature, can you check if the BIOS of your system shows the actual temperature?

 

 

Using the Intel® Solid-State Drive Toolbox, please make sure the drive is in the latest firmware version: PSF121C

 

 

 

We'll be waiting for your response.

 

 

Regards,

 

Nestor C
idata
Community Manager
65 Views

Hi Anonymus,

 

 

We'd also want to ask you, how are you measuring the temperature of the SSD?

 

If you have screenshots of that, please share as well?

 

 

We'll be waiting for your response.

 

 

Regards,

 

Nestor C
idata
Community Manager
65 Views

Hello Anonymus,

 

 

We would like to know if you were able to read our previous posts and if you require further assistance from us. we'll be waiting for your response.

 

 

Regards,

 

Nestor C
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