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Community Manager
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intel ssd tolbox 3.4.0 not install

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Hello! Windows 10 Pro 32-bit not install Intel SSD Toolbox 3.4.0 (3.3.7 install no problem). When installing, the computer restarts. Log in attach.

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Community Manager
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Hello Zargorsky61,

 

 

We understand you are unable to install the Intel® Solid State Drive Toolbox in your Windows® 10 Pro 32bit. We would like to let you know that it should work fine as this version of OS was tested, but checking the log file you attached, we can noticed that the failure is happening on the install of the Visual Studio 2015 redistribution package.

 

For that, we would like you to try the following:

 

 

-Go to the control panel and access programs and features

 

-Look for Visual Studio 2015, select it and click repair

 

 

Once you do that, it is highly recommended to verify if the system have the latest updates installed, by running Windows* updates.

 

 

Could you please as well provide us the full computer specs you have? (Computer brand/model, motherboard, BIOS version, SSD model, RAM, etc)

 

 

Regards,

 

NC

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Community Manager
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Hello Zargorsky61,

 

 

We understand you are unable to install the Intel® Solid State Drive Toolbox in your Windows® 10 Pro 32bit. We would like to let you know that it should work fine as this version of OS was tested, but checking the log file you attached, we can noticed that the failure is happening on the install of the Visual Studio 2015 redistribution package.

 

For that, we would like you to try the following:

 

 

-Go to the control panel and access programs and features

 

-Look for Visual Studio 2015, select it and click repair

 

 

Once you do that, it is highly recommended to verify if the system have the latest updates installed, by running Windows* updates.

 

 

Could you please as well provide us the full computer specs you have? (Computer brand/model, motherboard, BIOS version, SSD model, RAM, etc)

 

 

Regards,

 

NC

View solution in original post

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Community Manager
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Thank you! The problem was in MS Visual C++ 2015 Redistributable (x86) 14.0.23026. After removing this package, Intel SSD Toolbox 3.4.0 has been successfully installed.

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Community Manager
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Hi Zargorsky61,

 

 

We are glad to hear that it worked just fine after removing the package. In case you need further assistance please let us know.

 

Have a nice week.

 

 

Regards,

 

NC
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