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ATule
Beginner
2,142 Views

intell 240 ssd runtime_bad_block_total

Good evening,

Smart self test utils show "183 runtime bad block total" = 45 , and I could not find what does it mean. Should I try to replace disk?

Could you send me any suggestion, or help with replacement of disk?

Best Regards,

Arman

0 Kudos
15 Replies
idata
Community Manager
501 Views

Hello Arman2020,

 

 

In order to better assist you with this, could you please let us know the following:

 

 

-Operating system installed?

 

-If you use Windows*, could you please export the SMART details from https://downloadcenter.intel.com/download/26776/Intel-Solid-State-Drive-Toolbox Intel® Solid-State Drive Toolbox?

 

-Model of your SSD

 

 

We will be waiting for your response.

 

 

Regards,

 

Nestor C
ATule
Beginner
501 Views

Good evening,

I use Linux Mint with installed smartctl tools. I hope, that I bought 240GB 535 series, I attached photo of the disk's box.

idata
Community Manager
501 Views

Hello Arman2020,

 

 

Thanks for the information provided.

 

We'd like you to please download https://downloadcenter.intel.com/download/26735/Intel-System-Support-Utility-for-the-Linux-Operating... this application and share the file here (Use advanced editor button)

 

 

We'll be waiting for your response.

 

 

Regards,

 

Nestor C
ATule
Beginner
501 Views

Good morning,

Please find copied and pasted data:

BEGIN OF FILE ----->

# SSU Scan Information

Scan Info:

Version:"1.0.0.0"

Scan Date:"2017/05/17"

Scan Time:"07:03:06"

# Scanned Hardware

Computer:

BaseBoard Manufacturer:"Hewlett-Packard"

Bios Mode:"UEFI"

Bios Version/Date:"F.66,09/22/2015"

CD or DVD:"Not Available"

Platform Role:"Linux reddracon 4.4.0-53-generic # 74-Ubuntu SMP Fri Dec 2 15:59:10 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux"

Processor:"Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"

Serial Number:"5CG3466F59"

SMBIOS Version:"2.7"

Sound Cards:"HDA-Intel - HDA Intel HDMI"

Sound Cards:"HDA Intel HDMI at 0xd3710000 irq 34"

Sound Cards:"HDA-Intel - HDA Intel PCH"

Sound Cards:"HDA Intel PCH at 0xd3714000 irq 33"

System Manufacturer:"Hewlett-Packard"

System Model:"HP ENVY 15 Notebook PC"

System Type:"x64-based PC"

- Display

- "Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06) (prog-if 00 [VGA controller])"

Adapter RAM:"size=256M"

Capabilities:"[90] MSI: Enable+ Count=1/1 Maskable- 64bit-"

Capabilities:"[d0] Power Management version 2"

Capabilities:"[a4] PCI Advanced Features"

Caption:"Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06) (prog-if 00 [VGA controller])"

Device ID:"103c:1963"

Driver:"i915"

Driver Path:"/lib/modules/4.4.0-53-generic/kernel/drivers/gpu/drm/i915/i915.ko"

Driver Provider:"Intel Corporation"

Driver Provider:"Tungsten Graphics, Inc."

Driver Version:""

Flags:"bus master, fast devsel, latency 0, IRQ 30"

I/O Ports:"I/O ports at 6000 [size=64]"

Location:"pci@0000:01:00.0"

Location:"pci@0000:00:02.0"

Manufacturer:"NVIDIA Corporation [10DE]"

Manufacturer:"Intel Corporation [8086]"

Power Management Capabilities:"Power Management version 2"

Refresh Rate - Current:"60.06 59.93 40.04 "

Resolution:"1920x1080 59.93 40.04 "

- Memory

Physical Memory (Available):"2247 MB"

Physical Memory (Installed):"7915 MB"

Physical Memory (Total):"16136 MB"

- "Bottom-Slot 1(top)"

Capacity:"4096 MB"

Configured Clock Speed:"1600 MHz"

Configured Voltage:"Not Available"

Data Width:"64 bits"

Form Factor:"SODIMM"

Interleave Position:"First Position"

Locator:"Bottom-Slot 1(top)"

Manufacturer:"Samsung"

Maximum Voltage:"Not Available"

Minimum Voltage:"Not Available"

Part Number:"471B5173QH0-YK0"

Serial Number:"97EF8D28"

Speed:"Not Available"

Type:"Synchronous"

- "Bottom-Slot 2(under)"

Capacity:"4096 MB"

Configured Clock Speed:"1600 MHz"

Configured Voltage:"Not Available"

Data Width:"64 bits"

Form Factor:"SODIMM"

Interleave Position:"First Position"

Locator:"Bottom-Slot 2(under)"

Manufacturer:"Samsung"

Maximum Voltage:"Not Available"

Minimum Voltage:"Not Available"

Part Number:"471B5173QH0-YK0"

Serial Number:"97EF8D2E"

Speed:"Not Available"

Type:"Synchronous"

- Motherboard

Manufacturer:"Hewlett-Packard"

Product:"1963"

Serial Number:"PDNTB00WD5P5NH"

Version:"KBC Version 93.52"

- Networking

- "Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c)"

Supports auto-negotiation:"Yes"

Advertised auto-negotiation:"Yes"

Auto-negotiation:"on"

Availability:"UP BROADCAST MULTICAST MTU:1500 Metric:1"

Capabilities:"[40] Power Management version 3"

Capabilities:"[50] MSI: Enable+ Count=1/1 Maskable- 64bit+"

Capabilities:"[70] Express Endpoint, MSI 01"

Capabilities:"[b0] MSI-X: Enable- Count=4 Masked-"

Capabilities:"[d0] Vital Product Data"

Capabilities:"[100] Advanced Error Reporting"

Capabilities:"[140] Virtual Channel"

Capabilities:"[160] Device Serial Number 01-00-00-00-68-4c-e0-00"

Capabilities:"[170] Latency Tolerance Reporting"

Caption:"Not Available"

Default IP Gateway:"Not Available"

DHCP Enabled:"Yes"

DHCP Lease Expires:"Not Available"

DHCP Lease Obtained:"Not Available"

DHCP Server:"Not Available"

Driver:"r8169"

Driver Path:"/lib/modules/4.4.0-53-generic/kernel/drivers/net/ethernet/realtek/r8169.ko"

Driver Provider:"Realtek and the Linux r8169 crew <</span>mailto:netdev@vger.kernel.org netdev@vg...

idata
Community Manager
501 Views

Hello Arman2020,

 

 

Thanks for the information.

 

We would also like you to please let us know if it is possible for you to plug your SSD in a Windows* system, as a secondary drive (Directly to the SATA port - No USB), and try to extract the SMART details from the https://downloadcenter.intel.com/download/26776/Intel-Solid-State-Drive-Toolbox?v=t Intel® Solid-State Drive Toolbox.

 

 

Also, could you please provide us the actual file you copied in your previous post, as well the smartctl?

 

 

For these files, please attach them using the advanced editor button, so we can have the complete files.

 

 

Regards,

 

Nestor C
ATule
Beginner
501 Views

Good evening,

I will try to put disk with Windows System, but it will take time. Probably on the next week and I will send you details. Please find details in attached file.

Thank you

idata
Community Manager
501 Views

Hello Arman2020,

 

 

Thanks for the reply.

 

We'll be waiting for your response on next week if you can test it.

 

 

Regards,

 

Nestor C
ATule
Beginner
501 Views

Good evening,

Finally, I retrieved screenshots from Intel ssd toolkit with smart parameters. I could not select as text or export data, but had made as screenshots. Please find them in attached files.

Arman

idata
Community Manager
501 Views

Hi Arman2020,

 

 

Thanks for the screenshots provided. We can see that the details are really good and we do not see any issues with your drive.

 

 

Is there a way that you can maybe export the file from the Intel® Solid-State Drive Toolbox? When you open the program, just select your SSD on top and then on the bottom right side corner, there is an export button, this will allow you to save the file. If you can, please attach it here as well.

 

 

Thanks for responding, we'll be waiting for your response.

 

 

Regards,

 

Nestor C

 

 

idata
Community Manager
501 Views

Hello Arman2020,

 

 

We'd like to know if you were able to read our previous post and if you can share the file with us. We'll be waiting for your response.

 

 

Regards,

 

Nestor C
ATule
Beginner
501 Views

Good morning,

Thank you for the help, as computer with Windows I have in another place, I could get requested data only when I will have permission. Hope today I could complete your request.

Thank you once more.

ATule
Beginner
501 Views

Good evening,

Please find required data in attached file

idata
Community Manager
501 Views

Hi Arman2020,

 

 

Based on the file attached, we don't see any problems with the SSD. In fact, the SSD is very healthy, it does not show errors at all or any indication of wearing out.

 

 

So, we can tell you that the SSD is running fine and also healthy, no need to worry about it.

 

 

Regards,

 

Nestor C
ATule
Beginner
501 Views

Good evening,

Thank you very much

idata
Community Manager
501 Views

Hello Arman2020,

 

 

You are welcome, please don't hesitate to contact us in a case of further assistance.

 

 

Regards,

 

Nestor C
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