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GLi29
Beginner
1,420 Views

isdct linux tool does not show anything for intel DC P4600

probe204:/data/misc # isdct show -intelssd       No results       probe204:/data/misc # cat isdct.log   13:29:49:328953 [debug] tdk_interface_dll.cpp(289) SendXMLMessage: Entering   13:29:49:330065 [debug] TDKInterface.cpp(345) scan: Entering   13:29:49:330073 [debug] DeviceFinder_SG.cpp(79) scan: Entering   13:29:49:330077 [debug] DeviceFinder_SG.cpp(131) scanPhysicalDevices: Entering   13:29:49:333467 [debug] DeviceFinder_SG.cpp scanPhysicalDevices: Exiting   13:29:49:333481 [debug] DeviceFinder_SG.cpp scan: Exiting   13:29:49:333487 [debug] DeviceFinder_NVME.cpp(81) scan: Entering   13:29:49:333493 [debug] DeviceFinder_NVME.cpp(102) scanPhysicalDevices: Entering   13:29:49:336707 [debug] DeviceFinder_NVME.cpp(107) scanPhysicalDevices: No devices found starting with 'nvme'   13:29:49:336723 [debug] DeviceFinder_NVME.cpp scanPhysicalDevices: Exiting   13:29:49:336727 [debug] DeviceFinder_NVME.cpp scan: Exiting   13:29:49:336734 [debug] TDKInterface.cpp scan: Exiting   13:29:49:336879 [debug] tdk_interface_dll.cpp SendXMLMessage: Exiting   13:29:49:336884 [debug] tdk_interface_dll.cpp(333) ReceiveXMLMessage: Entering   13:29:49:336903 [debug] tdk_interface_dll.cpp ReceiveXMLMessage: Exiting   13:29:49:336934 [debug] tdk_interface_dll.cpp(333) ReceiveXMLMessage: Entering   13:29:49:336951 [debug] tdk_interface_dll.cpp ReceiveXMLMessage: Exiting   probe204:/data/misc # ls /dev/nv   nvme0n1 nvme1n1 nvme2n1 nvram      probe204:/data/misc # lspci -v | grep -i p4600   86:00.0 Non-Volatile memory controller: Intel Corporation Express Flash NVMe P4500/P4600 (prog-if 02 [NVM Express])   87:00.0 Non-Volatile memory controller: Intel Corporation Express Flash NVMe P4500/P4600 (prog-if 02 [NVM Express])   da:00.0 Non-Volatile memory controller: Intel Corporation Express Flash NVMe P4500/P4600 (prog-if 02 [NVM Express])   probe204:/data/misc # lspci -vvv -s 86:00.0   86:00.0 Non-Volatile memory controller: Intel Corporation Express Flash NVMe P4500/P4600 (prog-if 02 [NVM Express])   Subsystem: Intel Corporation Device 4714   Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR+ FastB2B- DisINTx+   Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-   Latency: 0, Cache Line Size: 32 bytes   Interrupt: pin A routed to IRQ 283   NUMA node: 1   Region 0: Memory at d3900000 (64-bit, non-prefetchable) [size=16K]   Expansion ROM at d3910000 [disabled] [size=64K]   Capabilities: [40] Power Management version 3   Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)   Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-   Capabilities: [50] MSI-X: Enable+ Count=129 Masked-   Vector table: BAR=0 offset=00002000   PBA: BAR=0 offset=00003000   Capabilities: [60] Express (v2) Endpoint, MSI 00   DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s <64ns, L1 <64us   ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W   DevCtl: CorrErr- NonFatalErr+ FatalErr+ UnsupReq-   RlxdOrd+ ExtTag+ PhantFunc- AuxPwr- NoSnoop+ FLReset-   MaxPayload 256 bytes, MaxReadReq 512 bytes   DevSta: CorrErr+ NonFatalErr- FatalErr- UnsupReq+ AuxPwr- TransPend-   LnkCap: Port #0, Speed 8GT/s, Width x4, ASPM L0s, Exit Latency L0s <64ns   ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+   LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk-   ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-   LnkSta: Speed 8GT/s (ok), Width x4 (ok)   TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-   DevCap2: Completion Timeout: Range BCD, TimeoutDis+, LTR+, OBFF Not Supported   AtomicOpsCap: 32bit- 64bit- 128bitCAS-   DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled   AtomicOpsCtl: ReqEn-   LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance- SpeedDis-   Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-   Compliance De-emphasis: -6dB   LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete+, EqualizationPhase1+   EqualizationPhase2+, EqualizationPhase3+, LinkEqualizationRequest-   Capabilities: [a0] MSI: Enable- Count=1/1 Maskable- 64bit+   Address: 0000000000000000 Data: 0000   Kernel driver in use: nvme   probe204:/data/misc # uname -a Linux probe204 4.14.33 #1 SMP PREEMPT Fri Jan 11 06:16:19 GMT 2019 x86_64 unknown

 

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6 Replies
JosafathB_Intel
Moderator
123 Views

Hello GLi29, Thank you for contacting Intel® Memory & Storage Support. As we understand, you need assistance with your Intel® SSD DC P4600 Series. If we infer correctly we will appreciate if you can review the following information: • The SSU logs. 1- Go to https://downloadcenter.intel.com/download/26735/ and download the software. 2- When finished downloading it, open it. 3- Attach the file obtained to your reply. • Information about your Linux distribution and version. • Your product markings (part number and serial number). • Any additional information that you think may be helpful to try to reproduce your issue in our lab. We will be looking forward to your reply including this information. Best regards, Josh B. Intel Customer Support Technician Under Contract to Intel Corporation
JosafathB_Intel
Moderator
123 Views

Hello GLi29, Thank you for contacting Intel® Memory & Storage Support. This is just a friendly reminder that your case remains open. Should you need our technical assistance please do not hesitate to contact us back. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
GLi29
Beginner
123 Views

Thanks for reminding me. Because P4600 is close to the end of life, we do not know if we will use P4600 for the next release. All work related to P4600 is parked. Thanks, Guofeng
JosafathB_Intel
Moderator
123 Views

Hello GLi29, Thank you for your reply. I was reviewing your community post and we would like to know if you need further assistance or if we can close this case. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
GLi29
Beginner
123 Views

You can close it for now. If I need further assistance, I will create a new one. Thanks, Guofeng
JosafathB_Intel
Moderator
123 Views

Hello GLi29, Thank you for your reply. As per your consent, this case is now close if you need further assistance please do not hesitate to contact us again. Best regards, Josh B. Intel Customer Support Technician Under Contract to Intel Corporation
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