Debian 8 with isdct 3.0.12 installed, SSD 1.9TB DC S4500.
isdct show -intelssd
isdct set -system EnableLog=True
isdct set -system LogFile=isdct.log
isdct show -intelssd
11:07:55:683454 [debug] tdk_interface_dll.cpp(287) SendXMLMessage: Entering
11:07:55:684503 [debug] TDKInterface.cpp(345) scan: Entering
11:07:55:684515 [debug] DeviceFinder_SG.cpp(79) scan: Entering
11:07:55:684520 [debug] DeviceFinder_SG.cpp(131) scanPhysicalDevices: Entering
11:07:55:686048 [debug] DeviceFinder_SG.cpp scanPhysicalDevices: Exiting
11:07:55:686068 [debug] DeviceFinder_SG.cpp scan: Exiting
11:07:55:686075 [debug] DeviceFinder_NVME.cpp(64) scan: Entering
11:07:55:686080 [debug] DeviceFinder_NVME.cpp(101) scanPhysicalDevices: Entering
11:07:55:687525 [debug] DeviceFinder_NVME.cpp(106) scanPhysicalDevices: No devices found starting with 'nvme'
11:07:55:687548 [debug] DeviceFinder_NVME.cpp scanPhysicalDevices: Exiting
11:07:55:687553 [debug] DeviceFinder_NVME.cpp scan: Exiting
11:07:55:687558 [debug] DeviceFinderExtension_LSI.cpp(71) scan: Entering
11:07:55:687563 [debug] Connection_DLL_Linux.cpp(113) isOpen: Handle is NULL. Connection must be closed.
11:07:55:687568 [debug] Connection_DLL_Linux.cpp(113) isOpen: Handle is NULL. Connection must be closed.
11:07:55:687575 [debug] Connection_DLL_Linux.cpp(58) open: Opened connection to
11:07:55:687591 [error] Connection_DLL_Linux.cpp(146) loadFunction: Failed to load ProcessLibCommand. OS error: isdct: undefined symbol: ProcessLibCommand
11:07:55:687598 [error] Connection_LSI.cpp(66) open: Failed to load ProcessLibCommand
11:07:55:687602 [error] DeviceFinderExtension_LSI.cpp(137) scan: Failed to open the connection: Category: 0
Message: Failed to load function from the dll.
11:07:55:687612 [debug] DeviceFinderExtension_LSI.cpp scan: Exiting
11:07:55:687615 [debug] TDKInterface.cpp scan: Exiting
11:07:55:687727 [debug] tdk_interface_dll.cpp SendXMLMessage: Exiting
11:07:55:687736 [debug] tdk_interface_dll.cpp(331) ReceiveXMLMessage: Entering
11:07:55:687756 [debug] tdk_interface_dll.cpp ReceiveXMLMessage: Exiting
11:07:55:687761 [debug] tdk_interface_dll.cpp(331) ReceiveXMLMessage: Entering
11:07:55:687778 [debug] tdk_interface_dll.cpp ReceiveXMLMessage: Exiting
Thanks in advance.
Thanks for posting. We understand that Intel® SSD Data Center Tool (ISDCT) is not seeing your drive on Debian 8*.
Please notice that ISDCT is not supported on Linux Debian*. The supported Linux* variants are Ubuntu*, CentOS*, Red Hat* Enterprise and SLES. You can check the full tool requirements at the user manual:
- https://www.intel.com/content/www/us/en/support/articles/000020016/memory-and-storage.html User and Install Guides for Intel® SSD Data Center Tool
However, you mentioned it is working with Debian* package "linux-image-3.16.0-5-amd64". Are you using a custom kernel?
Yes we use a custom kernel. Should I activate options in the kernel ?
Concerning the Linux variants, Ubuntu is based on Debian, isdct works well with the package linux-image-3.16.0-5-amd64 on Debian.
Thanks, Best regards.
Thanks for your reply.
We can't guarantee the tool will work with custom kernels or unsupported operating systems. As a general recommendation, please check with Debian* support/forums if it s possible to enable sg kernel module (SCSI Generic Driver) for testing. This might allow ISDCT to detect the drive.
Please let us know if there's anything else we can do for you.
Thanks for your reply and sharing the solution. It is good to know the tool is working properly for you.
Let us know if there's anything else we can help you with.