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latest isdct 2.2.3 won't show NVMe P3600 drive

PTiel
New Contributor II

Just installed a P3600 NVMe 2.5" drive. The drive shows up correctly, with no issues, and handles I/O within windows just fine.

However, if I try to run the isdct app, with isdct -show intelssd it *only* shows the two standard Intel SSDs in the system (Raid 0 DC S3700s), and NOT the P3600 NVMe drive.

I assume this is a bug? If so, when can we get a fix?

7 REPLIES 7

PTiel
New Contributor II

Further information:

The P3600 is connected to an Asus X99 Deluxe with Hyper-Kit and the NVMe cable from the SSD 750 drive. Note that the drive works flawlessly. The issue is specifically with the ISDCT application being unable to see the drive, when a RAID0 SSD is also configured in the system. Can we get an update on when this can be repro'd and fixed please?

idata
Esteemed Contributor III

Proteus7,

I believe this drive is using OEM firmware and that is why it is not detected with the DataCenter Tool. Can you please take a photo of the top label of the drive (With S/N etc.)

idata
Esteemed Contributor III

This may be easier. Can you select the drive in Intel(R) SSD Toolbox. Then export and share the .csv - I like to confirm the model details.