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idata
Community Manager
1,015 Views

m.2 600p Actualizacion de Firmware con ToolBox de intel provoca que la memoria M.2 no deje iniciar la BIOS!

Hola

Al utilizar el ToolBox (adjunto procedimiento http://www.intel.la/content/www/xl/es/support/memory-and-storage/000005921.html http://www.intel.la/content/www/xl/es/support/memory-and-storage/000005921.html mi Alienware no arranco ni por BIOS. Solo despues de sacar la memoria M.2 el sistema se recupero.

Lo que estaba haciendo era lo que la herramienta INTEL me pedia, ahora tengo una memoria M.2 inutilizable.

¿Como recupero el Firmware que tenia la tarjeta para volver a hacerla compatible con mi equipo?. Es un Alienware G3

Manuel

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idata
Community Manager
33 Views

Hello M2_Intel,

 

 

According to our translator system, after you installed the firmware on the SSD, using Intel® Solid-State Drive Toolbox, this one is no longer working and is making your computer not to even POST.

 

 

Did you notice any error message while running the firmware update?

 

Could you try the SSD in a different computer?

 

In case you can make the system to POST or boot again, please try the https://downloadcenter.intel.com/download/26491/Intel-SSD-Firmware-Update-Tool?product=80097 firmware update tool to verify the firmware on it.

 

 

We have updated several drives with the same method and all of them worked just fine.

 

 

Please let us know if this worked or not, so we can further assist you.

 

 

Regards,

 

Nestor C

 

idata
Community Manager
33 Views

Hello M2_Intel,

 

 

We would like to know if you were able to check our previous post, we'll be waiting for your response.

 

 

Regards,

 

Nestor C
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