Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Beginner
1,017 Views

macOS Mojave with 2TB Intel 660p kernel panics waking from sleep

Every time my Mac (Mojave 10.14.5) comes out of sleep I'm getting a kernel panic in IONVMeController.cpp:5334. The SSD is model SSDPEKNW020T8, formatted APFS (encrypted).

 

Is this a known issue?

 

Anonymous UUID: 3B5B6E57-B273-D021-163F-9707262B48A9   Mon Jun 10 11:50:26 2019   *** Panic Report *** panic(cpu 6 caller 0xffffff7f98b3fc0c): nvme: "Fatal error occurred. CSTS=0xffffffff US[1]=0x0 US[0]=0x5 VID/DID=0xffffffff . FW Revision=002C\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-387.260.15/IONVMeController.cpp:5334 Backtrace (CPU 6), Frame : Return Address 0xffffff81f4dfba70 : 0xffffff80151aea2d 0xffffff81f4dfbac0 : 0xffffff80152e9e95 0xffffff81f4dfbb00 : 0xffffff80152db70a 0xffffff81f4dfbb70 : 0xffffff801515bb40 0xffffff81f4dfbb90 : 0xffffff80151ae447 0xffffff81f4dfbcb0 : 0xffffff80151ae293 0xffffff81f4dfbd20 : 0xffffff7f98b3fc0c 0xffffff81f4dfbe80 : 0xffffff7f98b3fad6 0xffffff81f4dfbec0 : 0xffffff80151ed9b5 0xffffff81f4dfbf40 : 0xffffff80151ed555 0xffffff81f4dfbfa0 : 0xffffff801515b0ce Kernel Extensions in backtrace: com.apple.iokit.IONVMeFamily(2.1)[FAFF8EA6-B8EF-314D-886A-DEAB39FF3EA9]@0xffffff7f98b32000->0xffffff7f98b71fff dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[A367CF6B-B3EA-36FE-86E6-03B771CA8A69]@0xffffff7f96165000 dependency: com.apple.iokit.IOPCIFamily(2.9)[CC6A465F-5A24-304D-B9DF-8C27819CC214]@0xffffff7f95a95000 dependency: com.apple.driver.AppleEFINVRAM(2.1)[C3C74D36-E06B-3753-A373-5BC9D486DD9C]@0xffffff7f962a6000 dependency: com.apple.iokit.IOStorageFamily(2.1)[D43332F2-2D40-3DF1-8F77-D633BCDAE660]@0xffffff7f95dc2000 dependency: com.apple.iokit.IOReportFamily(47)[5772C11C-ED28-322A-910F-874583B23101]@0xffffff7f963f5000   BSD process name corresponding to current thread: kernel_task   Mac OS version: 18F132   Kernel version: Darwin Kernel Version 18.6.0: Thu Apr 25 23:16:27 PDT 2019; root:xnu-4903.261.4~2/RELEASE_X86_64 Kernel UUID: 7C8BB636-E593-3CE4-8528-9BD24A688851 Kernel slide: 0x0000000014e00000 Kernel text base: 0xffffff8015000000 __HIB text base: 0xffffff8014f00000 System model name: MacBookPro11,5 (Mac-06F11F11946D27C5)   System uptime in nanoseconds: 5448660519094 last loaded kext at 1477543402100: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f99898000, size 32768) last unloaded kext at 1599745635950: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f99898000, size 32768) loaded kexts: com.apple.driver.AudioAUUC 1.70 com.apple.fileutil 20.036.15 com.apple.filesystems.autofs 3.0 com.apple.driver.AGPM 110.25.10 com.apple.driver.ApplePlatformEnabler 2.7.0d0 com.apple.driver.X86PlatformShim 1.0.0 com.apple.driver.AppleHDA 282.54 com.apple.driver.AppleUpstreamUserClient 3.6.5 com.apple.kext.AMDFramebuffer 2.0.9 com.apple.kext.AMDRadeonX4000 2.0.9 com.apple.driver.AppleGraphicsDevicePolicy 3.40.16 com.apple.AGDCPluginDisplayMetrics 3.40.16 com.apple.driver.AppleHV 1 com.apple.driver.AGDCBacklightControl 3.40.16 com.apple.driver.AppleIntelHD5000Graphics 12.0.9 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.iokit.IOBluetoothSerialManager 6.0.12f1 com.apple.driver.pmtelemetry 1 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleMCCSControl 1.5.9 com.apple.driver.eficheck 1 com.apple.driver.AppleMuxControl 3.40.16 com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.12f1 com.apple.driver.AppleOSXWatchdog 1 com.apple.driver.AppleLPC 3.1 com.apple.driver.AppleSMCLMU 212 com.apple.driver.AppleCameraInterface 6.8.0 com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 com.apple.kext.AMD7000Controller 2.0.9 com.apple.driver.AppleThunderboltIP 3.1.2 com.apple.driver.AppleIntelFramebufferAzul 12.0.9 com.apple.driver.AppleTopCaseHIDEventDriver 138.3 com.apple.driver.AppleUSBTopCaseDriver 138.3 com.apple.driver.AppleUSBCardReader 456.260.3 com.apple.filesystems.apfs 945.260.7 com.apple.driver.AirPort.BrcmNIC 1400.1.1 com.apple.driver.AppleVirtIO 2.1.3 com.apple.filesystems.hfs.kext 407.200.4 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.BootCache 40 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.AppleSystemPolicy 1.0 com.apple.private.KextAudit 1.0 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleACPIButtons 6.1 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 6.1 com.apple.driver.AppleAPIC 1.7 com.apple.nke.applicationfirewall 201 com.apple.security.TMSafetyNet 8 com.apple.kext.triggers 1.0 com.apple.driver.DspFuncLib 282.54 com.apple.kext.OSvKernDSPLib 528 com.apple.kext.AMDRadeonX4030HWLibs 1.0 com.apple.kext.AMDRadeonX4000HWServices 2.0.9 com.apple.iokit.IOAVBFamily 740.1 com.apple.plugin.IOgPTPPlugin 740.2 com.apple.iokit.IOEthernetAVBController 1.1.0 com.apple.iokit.IOSkywalkFamily 1 com.apple.driver.AppleSSE 1.0 com.apple.driver.AppleBacklightExpert 1.1.0 com.apple.driver.AppleSMBusController 1.0.18d1 com.apple.AppleGPUWrangler 3.40.16 com.apple.iokit.IONDRVSupport 530.51 com.apple.driver.AppleGraphicsControl 3.40.16 com.apple.driver.AppleHDAController 282.54 com.apple.iokit.IOHDAFamily 282.54 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.12f1 com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.12f1 com.apple.iokit.IOBluetoothHostControllerTransport 6.0.12f1 com.apple.driver.X86PlatformPlugin 1.0.0 com.apple.driver.IOPlatformPluginFamily 6.0.0d8 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.kext.AMDSupport 2.0.9 com.apple.AppleGraphicsDeviceControl 3.40.16 com.apple.iokit.IOAcceleratorFamily2 404.9 com.apple.iokit.IOGraphicsFamily 530.66 com.apple.iokit.IOSurface 255.5.4 com.apple.driver.AppleActuatorDriver 2450.1 com.apple.driver.AppleHSBluetoothDriver 138.3 com.apple.driver.IOBluetoothHIDDriver 6.0.12f1 com.apple.iokit.IOBluetoothFamily 6.0.12f1 com.apple.driver.AppleHIDKeyboard 208 com.apple.driver.AppleMultitouchDriver 2450.1 com.apple.driver.AppleInputDeviceSupport 2440.2 com.apple.driver.usb.IOUSBHostHIDDevice 1.2 com.apple.iokit.IOAudioFamily 206.5 com.apple.vecLib.kext 1.2.0 com.apple.driver.usb.networking 5.0.0 com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2 com.apple.iokit.IO80211Family 1200.12.2 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.driver.corecapture 1.0.4 com.apple.iokit.IONVMeFamily 2.1.0 com.apple.driver.usb.AppleUSBXHCIPCI 1.2 com.apple.driver.usb.AppleUSBXHCI 1.2 com.apple.iokit.IOSerialFamily 11 com.apple.filesystems.hfs.encodings.kext 1 com.apple.driver.AppleThunderboltDPInAdapter 5.6.4 com.apple.driver.AppleThunderboltDPAdapterFamily 5.6.4 com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4 com.apple.driver.AppleThunderboltNHI 4.7.6 com.apple.iokit.IOThunderboltFamily 6.8.4 com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 com.apple.iokit.IOUSBFamily 900.4.2 com.apple.driver.AppleUSBHostMergeProperties 1.2 com.apple.driver.AppleEFINVRAM 2.1 com.apple.driver.AppleEFIRuntime 2.1 com.apple.iokit.IOSMBusFamily 1.1 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.security.quarantine 3 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.DiskImages 493.0.0 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleEffaceableStorage 1.0 com.apple.driver.AppleKeyStore 2 com.apple.driver.AppleUSBTDM 456.260.3 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.iokit.IOUSBMassStorageDriver 145.200.2 com.apple.iokit.IOSCSIBlockCommandsDevice 408.250.3 com.apple.iokit.IOSCSIArchitectureModelFamily 408.250.3 com.apple.iokit.IOStorageFamily 2.1 com.apple.kext.CoreTrust 1 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.KernelRelayHost 1 com.apple.iokit.IOUSBHostFamily 1.2 com.apple.driver.usb.AppleUSBCommon 1.0 com.apple.driver.AppleBusPowerController 1.0 com.apple.driver.AppleSEPManager 1.0.1 com.apple.driver.IOSlaveProcessor 1 com.apple.iokit.IOReportFamily 47 com.apple.iokit.IOTimeSyncFamily 740.2 com.apple.iokit.IONetworkingFamily 3.4 com.apple.driver.AppleACPIPlatform 6.1 com.apple.driver.AppleSMC 3.1.9 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.pthread 1 com.apple.kec.corecrypto 1.0 com.apple.kec.Libm 1   EOF

 

0 Kudos
3 Replies
Highlighted
137 Views

Hi CPalm10,

 

Thank you for your contact to Intel® Premier support group with your request for assistance with your Intel® SSD 660p Series (2.0TB, M.2 80mm PCIe 3.0 x4, 3D2, QLC).

 

We need to let you know Intel has no validated the use of SSD’s on the Apple environment, nor we provide support for Apple products.

 

For your case, we have found some details on the Apple* discussion Communities forum, indicated some other users are having similar issues as per your original inquiry; please follow this link to access the information found: https://discussions.apple.com/thread/250380026

 

This is a compatibility issue. Since the hardware for Apple devices is custom built by them, we recommend contacting Apple support for further assistance. Apple devices are incompatible with third party hardware.

 

Please let us know if you might need additional support with your request.

 

Best regards,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

Third Party Content: Web Sites and Materials may contain user or third party submitted content; such content is not reviewed, approved or endorsed by Intel and is provided solely as a convenience to our customers and users. Under no circumstances will Intel be liable in any way for any third party submitted or provided content, including, but not limited to, any errors or omissions, or damages of any kind. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE MATERIALS IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. By your use you agree that you must evaluate, and bear all risks associated with, the use of any third party content, including any reliance on the accuracy, completeness, or usefulness of such content. All postings and use of the Web Sites or Material are subject to these Terms of Use and any other program and site specific terms.

0 Kudos
Highlighted
137 Views

Hi CPalm10,

 

Greetings from Intel® SSD Support Group.

 

This is a friendly reminder, you case remains open, awaiting for your kind reply.

 

If there is anything else we can help you with, please let us know.

 

Have a nice day.

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

0 Kudos
Highlighted
137 Views

Hi CPalm10,

 

Greetings from Intel® SSD Support Group.

 

This is to let you know this case is being closed.

 

Please feel free to get back to Intel® communities, whenever you might feel necessary.

 

Have a nice day.

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

0 Kudos