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DMaga2
Beginner
545 Views

my intel ssd model dc s3610 1.6 tb has a password that I did not set and was wondering how to remove it.

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I tried to erase it from disk management but it didn't work. I also tried the intel ssd toolbox software to erase it but it didn't either. any help is much appreciated. thank you in advance

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1 Solution
AlHill
Super User
123 Views

Sorry, if passwords were that easily removed or reset, they would not be of much value.

 

Take your SSD to the nearest recycling facility.

 

Doc

 

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2 Replies
AlHill
Super User
124 Views

Sorry, if passwords were that easily removed or reset, they would not be of much value.

 

Take your SSD to the nearest recycling facility.

 

Doc

 

View solution in original post

Santiago_A_Intel
Employee
123 Views

Hi DMaga2,

 

Thank you for contacting Intel® SSD support group for assistance with your Intel® SSD DC S3610 Series 1.6TB, 2.5in SATA 6Gb/s, 20nm, MLC.

 

We have reviewed your inquiry and unfortunately, as indicated by community member Al.Hill, your unit can’t be restored; there’s no Master Key or any other kind of unlocking tool provided by Intel® for this purpose.

 

Best regards,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

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