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Beginner
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nvme 0000:02:00.0: I/O 0 QID 0 timeout, reset controller

As stated in the topic you can find above here, We've experienced timeouts and resets during normal I/O on all of our nvme drives.

After upgrading the firmware of all of them (they all have the latest version) the problem still occurs. The timeouts are less then they used to before the upgrade, but they are definitely still there.

Is there anything else we can try to solve these resets?

Model = Intel SSD DC P3700 Series CVFT43950005800HGN

isdct version output:

- Version Information -

Name: Intel(R) Data Center Tool

Version: 3.0.10

Description: Interact and configure Intel SSDs.

output of the tool:

FirmwareUpdateAvailable : The selected Intel SSD contains current firmware as of this tool release.

Greetings,

 

Stefan
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Community Manager
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Hello Stefan,

 

 

Thanks for posting. In order to better assist you, we need to gather some more details:

 

 

- What's your system or motherboard model?

 

- Are the drives directly connected to the server?

 

- Do the timeouts happen during an specific task, or are they random?

 

- Have you tested using a different operating system?

 

 

Best regards,

 

Eugenio F.
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Community Manager
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Hello p0nts,

We haven't heard from you since the creation of the post. Please let us know if there's anything else we can do for you.

Best regards,

 

Eugenio F.
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